Dr. Donald Ellenburg MD Patient Reviews

  • Allergy and Immunology Knoxville, TN

Overall Rating

3.8
  • 8 patient ratings
  • 3 comments

3 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    25%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    25%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 27.5 minutes

Showing 1 - 3 reviews

4.0 of 5
May 27th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Once in the room your wait time before the doctor to actually come in is about an hour or longer.
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5.0 of 5
April 10th, 2013
We love Dr. Ellenburg
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Ellenburg has seen 2 of my teens and Dr. Singer has seen 1 of my teens. Both docs were courteous and concerned with their overall health and allergies. They took extra time and interest with my kids. Dr. Ellenburg was instrumental in referring my daughter to a rheumatologist when he became concerned about her elevated ANA levels, which led to her arthritis diagnosis. He was genuinely friendly and encouraging. I'm sorry to hear that some patients did not have a good experience with him. We will continue to see him as our allergist.
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1.0 of 5
October 29th, 2010
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Waited over 2 hours to be seen by the PA. PA stated she was taking my daughter off of allergy shots and was doing well. She went to confer with Dr. Ellenburg who came into the exam room. He had never seen my daughter before or even talked to my family before. He gave my husband and I a long speech about how we where harming our child (by having pets). He was rude to us and made myself and my daughter cry. Then proceded to demand us to get rid of all our pets. There is a right way and wrong way to go about things, and he was totally rude. Instead of stating " This is how I feel and yadda, yadda, yadda" He came in the room and said " You are harming your child, get rid of all your pets. Don't let her be outside, no pumpkin patch, no corn maze, no hike in the woods, no being around grass, no pets." Personally I feel that I can't put her in a bubble and I am not going to keep her from being a child. As a parent I will limit her exposure to allergens when possible but we have to live. As a family we can not stay inside all the time. Again, he was very rude to us in the manner in which he spoke to us. I have never been talked to like that by a anyone in all my life. I have since changed to another allergist who was much nicer and didn't make us wait 2 hours to be seen.
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