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Dr. Donald Hoelzel Is this you?

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4 Ratings • 1 Comment

4.8
  • 3
  • 1
  • 0
  • 0
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
56 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 4 of 4 Ratings

Four Stars

Posted on March 4th, 2015

I've been bringing my baby here since her birth a year ago. The office staff caters to the Latina community (prejudice). The reception staff are not friendly nor are they knowledgeable of common task such as customer service, like appointment making and patient follow up. The wait here is extremely long you will wait no less than 3hrs just to be called into the office, then there is another wait in the exam room that wait is about an hour to 1 1/2 hour. They do not have morning appointments for the working parents this is a major concern. The Doctor's once they make it to you (the patient), are courteous, polite and thorough.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on January 23rd, 2017

Five Stars

Posted on April 15th, 2015

Five Stars

Posted on May 18th, 2014

Type 2 Diabetes

Type 2 diabetes is a chronic disease in which your body is unable to maintain a normal blood sugar (glucose) level.

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