- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
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Have you seen Dr. Donald Hoelzel?
Posted on March 4th, 2015
I've been bringing my baby here since her birth a year ago. The office staff caters to the Latina community (prejudice). The reception staff are not friendly nor are they knowledgeable of common task such as customer service, like appointment making and patient follow up. The wait here is extremely long you will wait no less than 3hrs just to be called into the office, then there is another wait in the exam room that wait is about an hour to 1 1/2 hour. They do not have morning appointments for the working parents this is a major concern. The Doctor's once they make it to you (the patient), are courteous, polite and thorough.
Posted on January 23rd, 2017
Posted on April 15th, 2015
Posted on May 18th, 2014
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