Dr. Donald Jones MD Patient Reviews

  • General Surgery Longview, TX

Overall Rating

1.3
  • 7 patient ratings
  • 3 comments

Last 12 months:

2.0 (+ 0.7)

7 Patient Reviews

  • Excellent
    0%
  • Great
    0%
  • Good
    0%
  • Poor
    29%
  • Bad
    71%
  • Friendly Staff
  • Promptness
  • Wait Time 28.8 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 7 reviews

1.0 of 5
October 12th, 2013
Avoid at all cost
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
March 5th, 2012
Stay Away!!!
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Jones made (an admitted mistake) during my first surgery and I had to return to his office to have the problem corrected. He forgot to tie off a vein or artery and what looked like a balloon started to swell out of the side of my leg. Ultimately the operation failed and he decided to try a different procedure and I had to return. After his staff prepped me for the next surgery he informed me that he needed to see a doctor about his thumb which was swollen and infected. After an hour he called to say he would not be returning. Looking back I cant believe I re-scheduled and during that surgery he took at least two cell phone calls (which were about tennis). To protect the sterile environment he had his nurse hold the phone to his ear. To sum up feeling I believe him to be conceded, egoistical, un-professional and has zero regard for your personal modesty. Prior to my last visit his staff had told me he took credit cards for my part of the bill and when I went to pay was told there would be a hefty service fee for taking the card. I said I would send a check and he demanded I pay before leaving his office. I highly recommend you do not use Dr. Jones and travel to Sacramento if there are no other choices in the Grass Valley area.
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1.0 of 5
March 4th, 2012
STAY AWAY!!!!!!
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Jones made (an admitted mistake) during my first surgery and I had to return to his office to have the problem corrected. He forgot to tie off a vein or artery and what looked like a balloon started to swell out of the side of my leg. Ultimately the operation failed and he decided to try a different procedure and I had to return. After his staff prepped me for the next surgery he informed me that he needed to see a doctor about his thumb which was swollen and infected. After an hour he called to say he would not be returning. Looking back I cant believe I re-scheduled and during that surgery he took at least two cell phone calls (which were about tennis). To protect the sterile environment he had his nurse hold the phone to his ear. To sum up feeling I believe him to be conceded, egoistical, un-professional and has zero regard for your personal modesty. Prior to my last visit his staff had told me he took credit cards for my part of the bill and when I went to pay was told there would be a hefty service fee for taking the card. I said I would send a check and he demanded I pay before leaving his office. I highly recommend you do not use Dr. Jones and travel to Sacramento if there are no other choices in the Grass Valley area.
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2.0 of 5
August 9th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
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1.0 of 5
September 3rd, 2015
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1.0 of 5
May 14th, 2015
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2.0 of 5
March 20th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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