Dr. Donald Jones MD Patient Reviews

  • General Surgery Longview, TX

Overall Rating

1.3
  • 7 patient ratings
  • 2 comments

Last 12 months:

2.0 (+ 0.7)

2 Patient Reviews

  • Highly Satisfied
    0%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    29%
  • Highly Dissatisfied
    71%
  • Wait Time 28.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
March 5th, 2012
Stay Away!!!
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Jones made (an admitted mistake) during my first surgery and I had to return to his office to have the problem corrected. He forgot to tie off a vein or artery and what looked like a balloon started to swell out of the side of my leg. Ultimately the operation failed and he decided to try a different procedure and I had to return. After his staff prepped me for the next surgery he informed me that he needed to see a doctor about his thumb which was swollen and infected. After an hour he called to say he would not be returning. Looking back I cant believe I re-scheduled and during that surgery he took at least two cell phone calls (which were about tennis). To protect the sterile environment he had his nurse hold the phone to his ear. To sum up feeling I believe him to be conceded, egoistical, un-professional and has zero regard for your personal modesty. Prior to my last visit his staff had told me he took credit cards for my part of the bill and when I went to pay was told there would be a hefty service fee for taking the card. I said I would send a check and he demanded I pay before leaving his office. I highly recommend you do not use Dr. Jones and travel to Sacramento if there are no other choices in the Grass Valley area.
Was this review helpful? Yes No

1.0 of 5
March 4th, 2012
STAY AWAY!!!!!!
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Jones made (an admitted mistake) during my first surgery and I had to return to his office to have the problem corrected. He forgot to tie off a vein or artery and what looked like a balloon started to swell out of the side of my leg. Ultimately the operation failed and he decided to try a different procedure and I had to return. After his staff prepped me for the next surgery he informed me that he needed to see a doctor about his thumb which was swollen and infected. After an hour he called to say he would not be returning. Looking back I cant believe I re-scheduled and during that surgery he took at least two cell phone calls (which were about tennis). To protect the sterile environment he had his nurse hold the phone to his ear. To sum up feeling I believe him to be conceded, egoistical, un-professional and has zero regard for your personal modesty. Prior to my last visit his staff had told me he took credit cards for my part of the bill and when I went to pay was told there would be a hefty service fee for taking the card. I said I would send a check and he demanded I pay before leaving his office. I highly recommend you do not use Dr. Jones and travel to Sacramento if there are no other choices in the Grass Valley area.
Was this review helpful? Yes No

Nearby Doctors

Dr. Donald Jones, MD is similar to these 3 Doctors near Longview, TX.