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I've been seeing Dr Sheridan for about a year and a half. My surgery went fine and I have been very pleased with him until this last visit. I have been having issues and went to see if there was anything he could suggest to help with the new issues. His suggestions were worthless and demeaning. He suggested testing but said it would not show anything and since I was not interested in another surgery he said "well, then there's nothing I can do" and walked out of the room. He seems to only be interested in making money off of surgeries and needless tests.
Dr Sheridan is an amazing physician and surgeon... No wonder he is in Top Docs Magazine every year! I see bad reviews on here about his office's financial policy, but that has nothing to do with what kind of a doctor he is. You'll give your credit card info to book a hotel room, but when a doctor asks for it, then suddenly he's no good at what he does? That's just ridiculous!!! It is my assumption that those who don't want to provide that info are usually the ones who want to argue over their bill because they don't think they should have to pay it... get better insurance if you don't like what yours is billing you! He did my surgery and I would have paid 3 times what I did for the kind of care and compassion that he provided. He is the only hand surgeon that I will ever see and would reccomend him to anyone who want& great results and a caring, knowledgeableand kind doctor.
I had carpal tunnel and trigger release surgeries by DR Sheridan. The office contacted my insurance to see what my responsibility would be. I received a call from their office stating my deductible was meet and the surgery would be completely covered. After the surgeries I was having more numbness than before surgery. I returned to the office to tell the DR. He said it looks like you may have carpal tunnel....my reply was that you did the surgery. His reply was" I did? " After looking at my records he realized that he did do the surgery and suggested that I do the surgery again on my dollar! At the very least the DR could of read my chart before he came into the room. I am now receiving bills from his office! I asked the staff why I'm getting a bill and they said they would look into it. After looking into it they told me that I was right and the insurance company said it was 100% covered and they showed me their notes to the fact, but now the insurance company is saying something different and you have to pay. They said " every time we talk to the insurance company we get a different answer...so you need to pay, sorry" I now, against my will paid the bill in full and am receiving the same bill again. Now they want my credit card authorization after I have paid the bill in full! It seems that the almighty dollar is the main interest of this office.
Dr. Sheridan is excellent, very attentive, explains clearly and provides excellent care. The billing lady is horrible. I paid my copay, my insurance paid the full contracted amount for services rendered, the billing lady continues to send me invoices for amounts above what they agreed to charge per the contract with my insurance company. The billing lady is impossible to get on the phone and when I am able to speak with her, she refuses to try and understand the issue, simply sends out another bill for incorrect inflated amount.
Visiting Dr. Donald Sheridan was the worst experience I have ever had with a doctor! He called me a junkie because I went to 3 other doctors before him to get other options, apparently he has never had patients go to other doctors because he is so arrogant. I have never felt so uncomfortable in a doctors office.
Just took my Mom for an consultation with Dr. Sheridan on her hand. When filling out the paperwork, they wanted her credit card number to keep on file. We refused to provide that info and they said the Dr would not see her without it - it was their policy. I explained it was OUR policy not to give ANYONE the right to charge her credit card whenever they want to. I also explained that her credit rating was over 850 and they were welcome to check her credit. They had her insurance information and we were going to pay the co-pay. They declined and we walked out of the office. We have never been asked for this information before. Dr.Sheridan clearly is in it for the MONEY - NOT medicine. I understand that they want assurances of payment - but this is rediculous. They wouldn't even BOOK the appointment until they had the Name, address, phone #, ID and group # of her insurance company. I don't know how Dr. Sheridan is as a Doctor - I just know there are plenty of other very competent Doctors out there that don't treat you like a flake before they even see you.
If you need surgery, there probably isn't a better person to see, but if you don't need surgery, he'll just write you off. He sent me to physical therapy and I asked him if I should come back after I complete it, and his response was "sure if you want to". He never did a follow up. I asked if there was anyone else I should see (i.e. arthritis, etc...), and the response "sure if you want to". During one of the initial visits, he asked me to describe my issues. About 30 seconds after I had started talking, he told me "I could stop talking now". I spent more time with his receptionist and understudy than I ever did with the Doctor. And now 6 months later, my injuries still haven't been resolved, and they can't see to get my medical records to my new doctor after 3 inquiries. Overall Experience: D-
I have had multiple surgeries done by Dr. Sheridan to correct a genetic deformity. I am fully functioning again; also, his referrals to Apex PT led me to the best OT in the business. Sue Dahl at Apex PT has performed miracles on my fingers after surgery.
AFTER BEING MISS DIAGNOSED BY ANOTHER DOCTOR FOR 2 YRS, AND MANY CORTISONE SHOTS LATER FROM HIM I WENT TO DR. SHERIDAN.HE KNEW I WAS A GOLFER AND ASKED IF I HAD EVER HAD CERTAIN TESTS DONE, WHICH THE OTHER DOC NEVER DID. HE FOUND TWO TORN TENDONS IN MY WRIST AND DID THE SURGERY--EVERYTHING WENT GREAT. NOW I AM A PERFECT "10"--HANDICAP THAT IS.
Myself, my husband and my son have all been to Dr. Sheridan for treatment and surgeries. Our diagnosis' were all accurate and the staff is very professional and works to accommodate you in to the schedule. Would highly recommend this doctor.
Do not recommend this doctor. Long wait time in the exam rooms. Saw the doctor for arm pain. After x-rays, MRIs, he recommended physical therapy and to return if problems persist. Problems persisted so I made a follow up appointment 3 months later. After waiting 1 hour, this snob told me there is nothing he can do since surgery isn't required. Waste of my time.
This is a top notch doc he doesn't have time to hold your hand (pun not intended) he's busy. I've worked in surgery with hundreds of docs and you really want the confident one. There are surgeons who have actually called other partners to ask what to do, that's just a taste of behind the scenes. He's earned all the memorabilia on his walls. Do you think all the Pro and Olympic athletes would go to a dolt? He's insanely good and you'd be lucky to have him help you.
The first thing you notice when you walk into the back office is all of the sports memorabilia autographed by various professional athletes, which in turn, gave me a sense that maybe this guy is top notch. However, during our very brief appointment, I was not impressed with either his "expertise" or professional interaction. I sensed that he didn't really want to be bothered with my situation (repairing a detached tendon), unless, possibly, I,had been a professional athlete. He completely contradicted the remedy suggested by another hand specialist. I sensed a rather large ego and that he is somewhat full of himself. I wouldn't waste my time here. Definitely not worth the $50 co-pay for 10 minutes of nothingness.
Dr. Sheridan was recommended by several top physicians I know. He was excellent at every stage of my care. I wouldn't trust anyone else if I had another hand, wrist or elbow injury. He is top in his field.
Office is incredible, surgeon is phenominal and the entire experience was the best I have ever with surgery/physician/information given and a staff of knowledgeable incredible people. Carpal Tunnel on both hands and no visible scars and no does not do the Brown procedure. Thank God. Dr Sheridan is the best.
He operated on both my mother and my son. They both had severe injuries to their hands and wrists due to accidents. My mother had been operated on by a surgeon in California where the accident took place, but the repair failed. When we returned to AZ after the accident Dr. Sheridan was able to repair the damage. The both have total use of their hands and wrists thanks to his remarkable skill as a surgeon.
I was referred to Dr. Sheridan by another orthopaedic surgeon for problems in my hand and elbow. The surgeon that referred me highly recommended Dr. Sheridan. Dr. Sheridan spent the time with me necessary to explain what was going on in my hand and elbow and he patiently addressed all of my questions. He operated on my elbow and so far I am pleased with the results although it has only been a few days since my surgery and my follow up visit with him isn't until tomorrow.
Wants your SS# and credit card number before an appt. Makes you sign a form guaranteeing to pay him even if he charges you more than insurance pays. He cares about money, not patient care.
Hand screwed up by the Brown Hand Center - big ripoff, lousy results. Dr. Sheridan was recommended by a fellow doctor. Unfortunately, because the idiots at the Brown Hand Center - Dr. Mahoney - screwed up my hand, Dr. Sheridan refused to even see me to tell me what was wrong, let alone treat me. So much for the Hippocratic Oath! In my opinion, he's not any better than the jerk who messed up my hand; they're two of a kind - JERKS!!
My aching pinkey was mis diagnosed by several MDF's. Dr Sheridan knows his busines. Excellent diagnosis and treatment given. No one is better!
Debit and Credit Card Info Required on File: In order to be seen by this doctor they REQUIRE you to give them your debit card # and Credit Card # for their files. This makes the patient vulnerable to credit card fraud and identity theft at a time when the