Overall Review

4.2
  • 25 patient ratings
  • 6 comments

Last 12 months:

4.1 (-0.1)

6 Patient Reviews

  • Highly Satisfied
    76%
  • Satisfied
    4%
  • Neutral
    0%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    16%
  • Wait Time 25 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

2.0 of 5
March 28th, 2016
Disgusted
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
In the beginning she was good but towards the end I felt like I was thrown to the curd. It was hard to get an appointment and I never had a follow-up call from anybody in the office. I was very disappointed and felt that the time spent with her was wasted time.
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5.0 of 5
February 24th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
So excited to have met this doctor she has help me overall. Very concern about my health and well being. Thank you so much for your dedicated service,
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5.0 of 5
July 25th, 2013
Wonderful doctor
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Carstens is a lovely woman and a find doctor. My elderly mother spent 3 weeks in and out of a Bucks County hospital and Dr. Carstens diagnosed her breathing/swallowing condition in just 3 days. She has a compassionate and supportive bedside manner and excellent clinical skills. A+
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1.0 of 5
January 12th, 2012
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Appropriate Follow-up
This doctor has no compassion, bed side manor was very disrespectful am surprised that Jefferson would have someone like this on staff. I called after hours to see if I can get some help from a ongoing sinus issue. I was trying to explain to her that my head felt like it was going to explode, I had the chills, I was coughing my throat felt like someone took a razor blade to it ect . .! She did "NOT" listen, she was more concerned what was going on in her back ground. I tried to tell her that anti -bioc's usually do the trick. She then laughed at me saying that they won't help more than if I waited for my own doctor. Needless to say my appointment was almost a full 20 hours after that call. I know I was not in the best of moods being soo sick, it is in excisable to treat someone like that. . . .so sorry for Dr. John Cohen's office. I've never been treat like that from him or anyone in his office.
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5.0 of 5
November 16th, 2010
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
great bed side manner.would recomend to everyone.accurate in diagnosing problem.
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5.0 of 5
February 16th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
She is great! I have no complaints. Nothing but positive comments. I love Dr. Carstens!
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