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Dr. Dorothy Boersma Is this you?
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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2 Ratings with 1 Comment

3.7 Rating

February 4th, 2014

Rude front desk staff!

My grandkids see doctors in this practice and my daughter says the doctors and NPs are great and the kids love them too. But there is a big BUT... the front desk staff I'd RUDE! My youngest grandkid's mom just called to see if they are taking new patients and the woman that answered the phone was very rude, made my daughter-in-law look stupid for asking questions! Lady, if you don't want towork there, quit! Stop being rude to the customers!

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.7 Rating

June 19th, 2014

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