Dr. Douglas Charles DO Patient Reviews

  • Family Medicine Middleburg, PA

Overall Rating

3.7
  • 3 patient ratings
  • 2 comments

3 Patient Reviews

  • Excellent
    67%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    33%
  • Friendly Staff
  • Promptness
  • Wait Time 17.5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 3 reviews

5.0 of 5
August 29th, 2012
Dr Charles and staff are awesome
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Wow could not believe the previous post about this office. I have never had a Dr and his staff be so caring, kind, and thorough. Dr Charles is the most non judgemental Dr I have ever had the pleasure of meeting. I'm sorry you had a bad experience, but it sounds like you may have had some communication issues. I have never heard anything bad about this office before. This really suprises me, but then again there is always two sides to every story. Good luck.
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1.0 of 5
March 14th, 2012
We are happy to be out of there!!
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
This is a terrible place to go! Save yourself from the horrible treatment and go elsewhere! Danielle, the office manager, the nurses, Mallory, the receptionist, and Dr kayla james are all terrible. They, Dr Charles, is refusing treatment on my son, and has stereotyped us as "people in this area, especially Tower City". They won't give school notes, and say it is because, "People in this area, tend to abuse the dr notes for school"
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5.0 of 5
March 8th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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