Dr. Douglas Charles DO Patient Reviews

Overall Review

3.7
  • 3 patient ratings
  • 2 comments

2 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    33%
  • Wait Time 17.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
August 28th, 2012
Dr Charles and staff are awesome
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Wow could not believe the previous post about this office. I have never had a Dr and his staff be so caring, kind, and thorough. Dr Charles is the most non judgemental Dr I have ever had the pleasure of meeting. I'm sorry you had a bad experience, but it sounds like you may have had some communication issues. I have never heard anything bad about this office before. This really suprises me, but then again there is always two sides to every story. Good luck.
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1.0 of 5
March 14th, 2012
We are happy to be out of there!!
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This is a terrible place to go! Save yourself from the horrible treatment and go elsewhere! Danielle, the office manager, the nurses, Mallory, the receptionist, and Dr kayla james are all terrible. They, Dr Charles, is refusing treatment on my son, and has stereotyped us as "people in this area, especially Tower City". They won't give school notes, and say it is because, "People in this area, tend to abuse the dr notes for school"
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