Dr. Douglas Evans DO Patient Reviews

  • Pediatrics Saint Joseph, MO

Overall Rating

3.5
  • 7 patient ratings
  • 2 comments

Last 12 months:

1.0 (-2.5)

7 Patient Reviews

  • Excellent
    43%
  • Great
    14%
  • Good
    14%
  • Poor
    0%
  • Bad
    29%
  • Friendly Staff
  • Promptness
  • Wait Time 21.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 7 reviews

1.0 of 5
June 6th, 2017
Denied care
Easy Appointment
Bedside Manner
Had a well visit appt scheduled for my daughter, was called with the reminder call, showed up to the appt and receptionist told me I would have to show my daughters medicaid card with Dr. Evans name as the provider or I would have to sign a waiver stating I would be responsible for the office visit. I refused and she told me that my daughter could not be seen without 1. Medicaid card showing Dr Evans name on card. (had not been sent a new card) or 2. I would need to sign stating I would pay for the cost of the visit. Called Medicaid today and the representative told me the receptionist cannot deny my daughter being seen. Medicaid is in the midst of a lot of changes but ALL providers were informed of this and were not to turn away anybody. Now I will have to reschedule her appt for another month out just because the receptionist wanted to be difficult! I have never had a problem at this office, they have always been very helpful before the last couple of months. Not sure what has changed but the main receptionist there is being very rude and unhelpful as of lately. Disappointing to say the least!
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5.0 of 5
January 8th, 2014
Best pediatrician EVER!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Evans has been my childrens pediatrician for 17 years and prior to that was my doctor as well. A kind and compassionate man who even seeing you out in public remembers the names of your childrens and always makes it a point to say hello. He always listens to your concerns as a parent and makes your children feel like there voice is important as well. He never rushes you through as many doctors will. There is no other doctor I would take my children to and no other doctor I would recommend.
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4.0 of 5
February 20th, 2015
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5.0 of 5
November 12th, 2014
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5.0 of 5
December 5th, 2011
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.7 of 5
July 22nd, 2010
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
April 7th, 2010
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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