Overall Review

4.3
  • 36 patient ratings
  • 7 comments

Last 12 months:

3.3 (-1.0)

7 Patient Reviews

  • Highly Satisfied
    72%
  • Satisfied
    11%
  • Neutral
    3%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    8%
  • Wait Time 28.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
December 24th, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Poor diagnosis . Is not experienced in all surgeries
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5.0 of 5
October 21st, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Sincere and caring surgeon/physician. Excellent care. Been a patient for years.
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5.0 of 5
October 6th, 2015
Partial Thyroidectomy
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Partial Thyroidectomy. Done efficiently, little to no pain, parathyroid preserved, 2 hours long, discharged the same day.
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5.0 of 5
May 28th, 2012
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Appropriate Follow-up
dr. frank operated on me way back in 2002. i'll never forget him. he's wonderful! when i first went to see him, he just took over. this is serious for i really don't like doctors just taking over without hearing me out. but dr. frank? i took exception with him. he's so sure of himself that i just let him do it and i had no regrets whatsoever and never will. what a doctor!
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5.0 of 5
November 30th, 2011
doctor is amazing, staff-not so much
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
The doctor was very nice but the two women that work the front end of the office are very rude
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5.0 of 5
April 7th, 2010
BEST OF THE BEST
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
DR. DOUGLAS FRANK, IS WHAT YOU REALLY CALL A REAL DOCTOR. HE IS SUCH A CARING PERSON ASWELL DETERMINED AND FOCUSED ON ALL OF HIS PATIENTS. IF YOU ARE LOOKING FOR A ENT HE'S IT & HE'S ALSO THE BEST SURGEON !
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5.0 of 5
August 15th, 2008
Excellent!!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Frank is a thorough and extremely knowledgable. I waited for an hour and a half in the waiting room but it was worth every minute. If you want the best, you need to see Dr. Frank!
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