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Ratings and Reviews

10 Ratings with 4 Comments

  • Excellent
    7
  • Great
    0
  • Good
    1
  • Poor
    1
  • Bad
    1
  • Excellent
    7
  • Great
    0
  • Good
    1
  • Poor
    1
  • Bad
    1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 10 Ratings with 4 Comments

5.0 Rating

June 12th, 2015

Pleasant experience

This is based on my first appointment with Dr Douglas Smith and his staff. He was knowledgeable about my sinus issue and was helpful with a solution to my problem. The staff was pleasant to connect with and courteous.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

December 19th, 2014

been going to Dr Smith for years and he does a great job

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
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5.0 Rating

March 11th, 2014

Most positive doctor ever :)

He was the kindest doctor I have ever seen. I would definitely visit him again for my future ENT problems.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.3 Rating

September 11th, 2013

It was over $300.00 for a endoscopy after insurance. The lady in billing that I spoke was pretty rude and offered no help on bill reduction, since they already receied close to $450.00 from my insurance. If I would have known that the endoscopy was considered an "operation" and would drastically increase the price of my visit, I would have declined it. Seems like a lot of money for a 30 minute visit and a sample of nasal spray. As I went in there for an ear that wouldnt pop.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Was this review helpful? Yes No Report Abuse

5.0 Rating

January 10th, 2017

5.0 Rating

May 9th, 2016

5.0 Rating

April 26th, 2016

5.0 Rating

September 21st, 2015

3.7 Rating

November 24th, 2014

1.0 Rating

July 12th, 2014

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