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Dr. Douglas Whitehead Is this you?

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11 Ratings • 2 Comments

3.8
  • 5
  • 2
  • 2
  • 1
  • 1

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 11 of 11 Ratings

More Mature staff and a nurse neededd not CMA

Posted on June 20th, 2013

His office staff is very in-mature-I guess GHS does the hiring-but they desperately need mature working females-.His Med.Asst is very rude/short and lacks the skills of communication. Its repetitive performance every time-very little eye contact from her and her voice mail defines her personality. Dr. Whitehead needs to spend more time with patients and more direct eye contact .If my insurance is billed at levels I, II, III then I expect at least 15 min the minimum for the office visit. More mature office personnel would also bring personality to their office. who wants to hear babys daddy drama, and those worried abt their eyeliner-felt like I was a auction and had to place a bid quickly or loose my turn!

Wait time
15 minutes
Easy Appointment
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Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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No Follow up and conveyor belt office visits

Posted on September 11th, 2012

Kind of quirky. Doesn't have any humor. Seems predisposed with playing on his laptop rather than actually listenling to patient. Doesn't have any follow up whatsoever. Any minor issue that can be and often is handled by other physicians over the phone, in his case requires yet another paid visit to his office. This is not about a new diagnosis, this is about the one he already saw you for, and there is a medication issue or change. Office has conveyor belt visits in that you may be in the exam room with the doctor for about 5 - 10 minutes max. Staff is not great about follow up referrals or getting the Dr instruction carried out fully. Always catching them in a prescription dosage error and/or not having on record a medication you are on or took OTC despite being informed multiple times about it. Think the knowledge and capability is there, but the Greenville University Hospital system has too many overhead requirements on the Dr. and staff.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Three Stars

Posted on November 21st, 2017

Three Stars

Posted on August 5th, 2016

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on December 14th, 2015

Wait time
10 minutes
Easy Appointment
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Friendly Staff
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on November 16th, 2015

Four Stars

Posted on May 26th, 2015

Wait time
5 minutes
Easy Appointment
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Friendly Staff
Accurate Diagnosis
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Spends Time with Me
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Four Stars

Posted on May 8th, 2015

Five Stars

Posted on October 6th, 2014

Five Stars

Posted on July 21st, 2014

Five Stars

Posted on January 10th, 2012

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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