Dr. Duane Moore MD Patient Reviews

  • Emergency Medicine Bridgeton, MO

Overall Rating

3.0
  • 6 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 2.0)

2 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    50%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Appropriate Followup
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Wait Time 17.5 minutes

Showing 1 - 2 reviews

1.0 of 5
December 18th, 2013
Poor Initial Impression and Poor Customer Service
Easy Appointment
Promptness
Friendly Staff
Appropriate Follow-up
Although I did not get to see Dr. Moore or Cheong, I have never had a more unprofessional interaction with trying to schedule an appointment with the staff that handle appointments. For over 1 month, I was not able to successfully schedule an appoint even after several calls. They do not call back and when I finally went to the office that is open 1 day per week in Saint Mary's in person, I was told that my primary care provider had all the information and to talk to them. I then went to my primary care provider and was told that they did not want to take me as a patient. My primary care provider's staff also mentioned that the Dietra was unprofessional with them as well. Very unusual. Based on this initial impression of the staff of Dr. Moore and Cheong, I would not recommend them to anyone. They probably don't even know this is happening.
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1.0 of 5
April 17th, 2010
Uncaring and unprofessional
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
When you enter a room with someone with a migraine and turn on fluorescent lights and they respond what do you think I can do for you on a Friday night. I knew how he was going to treat me. It was horrible.
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