- Friendly Staff
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Have you seen Dr. Duane Moore?
Poor Initial Impression and Poor Customer Service
Posted on December 18th, 2013
Although I did not get to see Dr. Moore or Cheong, I have never had a more unprofessional interaction with trying to schedule an appointment with the staff that handle appointments. For over 1 month, I was not able to successfully schedule an appoint even after several calls. They do not call back and when I finally went to the office that is open 1 day per week in Saint Mary's in person, I was told that my primary care provider had all the information and to talk to them. I then went to my primary care provider and was told that they did not want to take me as a patient. My primary care provider's staff also mentioned that the Dietra was unprofessional with them as well. Very unusual. Based on this initial impression of the staff of Dr. Moore and Cheong, I would not recommend them to anyone. They probably don't even know this is happening.
Uncaring and unprofessional
Posted on April 17th, 2010
When you enter a room with someone with a migraine and turn on fluorescent lights and they respond what do you think I can do for you on a Friday night. I knew how he was going to treat me. It was horrible .
Posted on February 23rd, 2017
Posted on September 28th, 2014
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