Dr. Edward Cheng MD Patient Reviews

Overall Rating

4.3
  • 11 patient ratings
  • 1 review

Last 12 months:

5.0 (+ 0.7)

1 Patient Reviews

  • Highly Satisfied
    64%
  • Satisfied
    18%
  • Neutral
    9%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    9%
  • Wait Time 30 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
February 3rd, 2016
Did not follow up on concerning results
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I went in for a pap smear in early 2015 to get a birth control refill. A year later I had a fax sent to Dr. Cheng's medical office for another prescription refill. Dr. Cheng's staff called me and said that I'm due for a follow up pap smear because my results were abnormal. I had no recollection of being told I had abnormal results. I asked the staff why he neglected to follow up and present these results to me immediately, she said she didn't know. Dr. Edward M. Cheng (Eddie Man-Yau Cheng) and his staff did not do their due diligence of notifying me of these results. I would not recommend Dr. Edward M. Cheng (Eddie Man-Yau Cheng). Now looking at the Yelp reviews on the Saratoga Medical Clinic, I should have gone elsewhere.
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