Dr. Edward Cheng MD Patient Reviews

  • Family Medicine San Jose, CA

Overall Rating

4.0
  • 12 patient ratings
  • 1 comment

Last 12 months:

3.0 (-1.0)

12 Patient Reviews

  • Excellent
    58%
  • Great
    17%
  • Good
    8%
  • Poor
    0%
  • Bad
    17%
  • Wait Time 30 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 12 reviews

1.0 of 5
February 3rd, 2016
Did not follow up on concerning results
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I went in for a pap smear in early 2015 to get a birth control refill. A year later I had a fax sent to Dr. Cheng's medical office for another prescription refill. Dr. Cheng's staff called me and said that I'm due for a follow up pap smear because my results were abnormal. I had no recollection of being told I had abnormal results. I asked the staff why he neglected to follow up and present these results to me immediately, she said she didn't know. Dr. Edward M. Cheng (Eddie Man-Yau Cheng) and his staff did not do their due diligence of notifying me of these results. I would not recommend Dr. Edward M. Cheng (Eddie Man-Yau Cheng). Now looking at the Yelp reviews on the Saratoga Medical Clinic, I should have gone elsewhere.
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1.0 of 5
June 7th, 2017
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5.0 of 5
February 18th, 2017
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5.0 of 5
April 13th, 2016
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
September 8th, 2015
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5.0 of 5
August 16th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
July 24th, 2015
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4.0 of 5
March 7th, 2015
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3.0 of 5
March 5th, 2015
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5.0 of 5
July 25th, 2014
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4.0 of 5
July 7th, 2014
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5.0 of 5
June 14th, 2014
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