Dr. Eduardo Bedoya MD Patient Reviews

  • Ophthalmology Lake City, FL

Overall Rating

2.8
  • 12 patient ratings
  • 2 comments

Last 12 months:

no change

2 Patient Reviews

  • Highly Satisfied
    25%
  • Satisfied
    8%
  • Neutral
    17%
  • Dissatisfied
    17%
  • Highly Dissatisfied
    33%
  • Wait Time 25.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
March 10th, 2017
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Bedoya is a professional but sadly his staff is not, they do not know how to book appointments thus waiting times are measured in hours not minutes and when you say anything about the time the office manager will literally become belligerent with you. I don't know about anyone eles but my time is important and I don't want to spend hours waiting in a hot doctors office. So sorry to say , I have to get a new eye care Dr. and they are not hard to find. I know for a fact Dr. Bedoya lost 2 patients today me and the lady sitting next to me she walked out in a huff . Good By Dr. Bedoya !!
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3.0 of 5
September 11th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Bedoya himself is amazing. His front desk staff had apparently decided that they need to specialize to the point that they aren't capable of opening a box; my new glasses remained in a box until I do t know when. The optician keeps whatever hours she pleases and makes no apologies for leaving customers waiting. Despite the excellence of care through Dr. Bedoya himself, when I'm in need of actual service/scheduling (waited over an hour both times with an appointment scheduled months in advance) I can't rely on those in his employ to live up to the same standard of excellence he provides, so sadly I will be finding another provider.
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