Overall Review

2.9
  • 11 patient ratings
  • 1 comment

Last 12 months:

2.4 (-0.5)

1 Patient Reviews

  • Highly Satisfied
    27%
  • Satisfied
    9%
  • Neutral
    18%
  • Dissatisfied
    18%
  • Highly Dissatisfied
    27%
  • Wait Time 18.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

3.0 of 5
September 11th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Bedoya himself is amazing. His front desk staff had apparently decided that they need to specialize to the point that they aren't capable of opening a box; my new glasses remained in a box until I do t know when. The optician keeps whatever hours she pleases and makes no apologies for leaving customers waiting. Despite the excellence of care through Dr. Bedoya himself, when I'm in need of actual service/scheduling (waited over an hour both times with an appointment scheduled months in advance) I can't rely on those in his employ to live up to the same standard of excellence he provides, so sadly I will be finding another provider.
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