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Ratings and Reviews

13 Ratings with 2 Comments

  • Excellent
    4
  • Great
    0
  • Good
    3
  • Poor
    2
  • Bad
    4
  • Excellent
    4
  • Great
    0
  • Good
    3
  • Poor
    2
  • Bad
    4

Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
24.4 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 13 Ratings with 2 Comments

1.0 Rating

March 10th, 2017

Dr. Bedoya is a professional but sadly his staff is not, they do not know how to book appointments thus waiting times are measured in hours not minutes and when you say anything about the time the office manager will literally become belligerent with you. I don't know about anyone eles but my time is important and I don't want to spend hours waiting in a hot doctors office. So sorry to say , I have to get a new eye care Dr. and they are not hard to find. I know for a fact Dr. Bedoya lost 2 patients today me and the lady sitting next to me she walked out in a huff . Good By Dr. Bedoya !!

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.0 Rating

September 11th, 2015

Dr. Bedoya himself is amazing. His front desk staff had apparently decided that they need to specialize to the point that they aren't capable of opening a box; my new glasses remained in a box until I do t know when. The optician keeps whatever hours she pleases and makes no apologies for leaving customers waiting. Despite the excellence of care through Dr. Bedoya himself, when I'm in need of actual service/scheduling (waited over an hour both times with an appointment scheduled months in advance) I can't rely on those in his employ to live up to the same standard of excellence he provides, so sadly I will be finding another provider.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

June 1st, 2017

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

August 28th, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.0 Rating

July 18th, 2016

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

March 25th, 2016

1.0 Rating

January 14th, 2016

3.0 Rating

December 16th, 2015

5.0 Rating

January 9th, 2015

5.0 Rating

December 15th, 2014

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

3.7 Rating

October 3rd, 2014

2.3 Rating

July 31st, 2014

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