Dr. Eduardo Macias MD Patient Reviews

  • Ophthalmology Riverside, CA

Overall Rating

3.9
  • 49 patient ratings
  • 2 comments

Last 12 months:

3.3 (-0.6)

2 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    16%
  • Neutral
    4%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    14%
  • Wait Time 30.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
November 10th, 2016
Staff was uncaring I do not feel confident to trust this practice
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Staff was uncaring. I do not feel confident to trust this practice with my eye surgery. 2 months were wasted with this appointment. The office was very dirty. When I arrived for the appointment they were close for lunch all of us waited in the hall with no seating, some patients could barely stand and had to wait until the staff came back from lunch to be able to take a seat in the waiting room. So these patients walked all the way from the parking lot got up to the third floor then were stuck with no option but to wait or go back to there car and walk all that way again. When the staff got back to the office they just seemed unfriendly and uncaring for these people. My experience did not leave me with any confidence.
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5.0 of 5
November 25th, 2015
Highly recommend
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Recommended by primary doctor and I am very happy with his service
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