Dr. Edward Chappell MD Patient Reviews

  • Neurological Surgery Santa Ana, CA

Overall Rating

4.5
  • 61 patient ratings
  • 15 comments

Last 12 months:

5.0 (+ 0.5)

61 Patient Reviews

  • Excellent
    84%
  • Great
    2%
  • Good
    5%
  • Poor
    0%
  • Bad
    10%
  • Friendly Staff
  • Promptness
  • Wait Time 7.8 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

1.0 of 5
June 1st, 2016
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My insurance sent me to this doctor about possible nerve issue with my eyes. I waited an hour and 25 minutes after my original appointment time. The staff were sending in patients that were early and needed to be somewhere before me. All the doctor said to me was why was i coming to see him. He never even looked at me. He just took some notes and sent me on my way 5 minutes later. He was supposed to refer me to someone else but he never did. A waste of time. If you have other options see someone else that cares.
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5.0 of 5
July 15th, 2014
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very informative and thorough. Provided options that were not presented to me in the past.
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5.0 of 5
June 25th, 2014
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Great doctor very helpful and caring we need more doctors like him.
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5.0 of 5
April 7th, 2014
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
He is a good dr.
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5.0 of 5
April 6th, 2014
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very knowable and gives right advise. Listen to your problems and then tells you what to do.
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5.0 of 5
November 9th, 2013
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Great doctor.
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5.0 of 5
August 26th, 2013
Great Doctors
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Great experience and quality of work.

5.0 of 5
August 8th, 2013
patient of Dr.Chappell
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I don't think words can express how grateful I am to this great doctor. Dr. Chappell has helped me in the past few years and has saved my life with how he help my back and leg. He is very very caring and absolutely follows up with his patients above and beyond. He is truly a old school doc that makes people feel that he cares and I truly bieve he is a doc for all the right reasons and enjoy's helping change peoples lived. His work saved the relationship with my wife and children... Thank you!
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5.0 of 5
November 20th, 2012
Caring and Knowledgable
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My first and only visit was very productive. Dr Chappell was my second opinion. He was very good in explaining my situation in layman terms that I could understand. He is not anxious to cut which is a plus in this day and age. My first doctor wanted to do a more invasive surgery. Thank God for Dr. Chappell :0)
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1.0 of 5
October 14th, 2012
cold-hearted unproffesional, racist
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
January 19th, 2012
SO FAR - GREAT DOCTOR!
Wait time
5.0 minutes
Easy Appointment
Promptness
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
I have only seen Dr. Chappell once, but my experience was wonderful. He had me bring my latest MRI of my lumbar spine along with me, and he went over it with my husband and me in great detail. Since the MRI was 18 months old, he has requested a new MRI of the lumbar spine as well as one of my neck (which has also been giving me problems for many years now. At this point, after seeing Dr. Chappell only once, I am extremely happy with him. His front office staff was not present, so I cannot comment on their performance. I anticipate a very good experience with Dr. Chappell and will come back to update after I've seen him again.
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5.0 of 5
November 30th, 2010
GOOD HEARTED INDIVIDUAL
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
THE BEST SO FAR!
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