Overall Review

4.0
  • 25 patient ratings
  • 7 comments

Last 12 months:

4.5 (+ 0.5)

7 Patient Reviews

  • Highly Satisfied
    72%
  • Satisfied
    4%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    24%
  • Wait Time 17.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
August 17th, 2016
Very unhappy
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Treated for a severe bladder infection that dr Kaplan prescribed antibotics that did not help. Got much worse. Did not seem like dr or his staff cared as not much communication with me. Changed to new urologist who prescribed the correct antibotic after culture and doing much better. No confidence that dr kaplan and office were caring about me as a patient. On follow up, I gave 1 star only because it would not allow no stars.
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5.0 of 5
January 23rd, 2015
Bedside Manner
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Kaplan made me feel very comfortable, I trust him. I have no cocerns that he is advising what is best for me, not for himself. And most important, he is helping to cure the problem that takes me to his care.
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5.0 of 5
January 10th, 2014
Highly recommend
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Good bedside manner
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5.0 of 5
October 11th, 2012
Great doctor, highly recommend
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Outstanding doctor. Would highly recommend to anyone needing a good urologist.
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5.0 of 5
August 27th, 2012
Excellent Urologist
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kaplan was very professional caring and thoughtful. He treated me for a problem my last Urologist ignored. I thank him and his staff.
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1.0 of 5
July 3rd, 2012
Not for me
Wait time
60 minutes
Elderly family member is not a complainer, but had excessive night-time urination. Dr gave samples of a drug for 1 month, then scheduled a follow-up appointment.When doctor was told medicine didn't really help, response was "nothing else we can do"- NOT acceptable! Find a more concerned doctor.Additional note- doctor was over 1 hour late for both appointments & no apology made. Yes, doctors are busy, but patients deserve more respect.We now have a fine urologist!
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1.0 of 5
October 10th, 2011
Awful
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I went in for a rare condition that caused me great pain and he told me to take asprain for my pain. Come to find out I had cyst on my bladder. He had a terrible attitude and charged me alot of money for a ten minute consultation, plus he acted annoyed when I asked questions.
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