Dr. Edward Keating MD Patient Reviews

  • Cardiovascular Disease East Greenwich, RI

Overall Rating

4.5
  • 2 patient ratings
  • 2 comments

Last 12 months:

4.0 (-0.5)

2 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    50%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    0%
  • Wait Time 10 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

4.0 of 5
April 19th, 2017
Dr. Keating needs a more caring, competent office staff
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Keating is a great doctor but this is overshadowed by a below average office staff. I have called the office with questions and have not received a call back. I have asked for a call from the office regarding test results and have had no response. The nurses in the Coumadin lab are great...they call weekly with needed dosage information and are very knowledgeable and helpful.
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5.0 of 5
February 11th, 2014
MY experience
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The doctor was (is ) excellent & his bedside manner very good. He explains everything well & his treatment really works! The only problem is that the office "help" needs more experience & training in being people oriented & a lot more assistants are necessary The 'phone system is horrific & the patient always gets an answering machine to explain his symptoms or needs to ! You never know if the assistant got your message. Very frustrating, but probably worth it as the Doctor seems so caring & skilled.
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