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I am the mother of a disabled 31 yr old as well as am RN of 25 years. This doctor is hands down the most unprofessional arrogant medical person I have ever encountered. He put my son on there new medications on his first visit then failed to return any of my phone calls regarding the terrible side effects he, was having over the next three weeks. We waited over an hour on the next visit. This person actually three his lap top down and proceeded to square off with my son in the office rather than try to diffuse his agitation...which was actually warranted. Needless to say I had already made another appointment with a different psychiatrist. He also failed to treat my son's primary diagnosis of anxiety and panic attacks. He doesn't believe in giving benzodiazepines however everything psychotropic. Antipsychotic, Ahmad antidepressant is okay. BTW look up the side effects and mortality rate associated with these medications before you go to a dr that prescribe s them then doesn't followup our return phone calls. Takes his child too work worth him also...real pro here folks!
Office personal is horrible. Get to see assistant who rusheses you through. Front desk has no passion for the mental ill. Makes it impossible to get help. Annie needs to be out of there.
AWFUL!!!!!!!! That's all I can say about this doctor and his office!!!! Do NOT go!!!! Find another doctor!!
The worst psychiatrist I have ever seen! I have lived in many states over the years and have seen a psychiatrist in every state. I have panic disorder and have been treated with the same meds for 20 years and I have not had a panic attack. Dr.Melton wanted to change my meds! He said therapy would help me. Been their, done that.....did not help. I do not know how he could diagnose me because he did ALL of the talking. Whenever I tried to talk he would interrupt me. Needless to say I will never go back.
I LOVE Dr. Melton and the therapist Jennifer. I was actually recommended to Dr Melton by a therapist I HATED and he has helped me and worked with me and not forced anything or any medicines I didn't want or feel comfortable with and spent enough time with me to know what I need. He is wonderful. He sent me to Jennifer, the therapist, since I hated the one I was seeing and I LOVE her. She is very "loud" and "blunt" but I LOVE that s out her because she tells it like it is. Not one of those therapists who just sits there nodding saying "how does that make you feel". Shocked at the horrible reviews the office staff is amazing and even knows me now after just a few short months. there is usually a wait time which is annoying but it's worth it for me. Couldn't ask for better care with such a difficult time.
Office staff is horrible and unwilling to attend to people's needs. Rude, inconsiderate, unconcerned just to name a few adjectives! Would NOT RECCOMMEND THEM you could get better customer service at McDonalds
Terrible office getting appointment He is a wonderful doctor but to much confusion and change at front desk.
Iam very happy with Dr.Melton he has been my doctor for a couple years now and I honestly wouldn't want to see another doctor I have only recently had a very negative experience and that was not with Dr. Melton it was with the therapist Jennifer I find her to be overpowering and she triggers my anxiety instead of helping it.
This doctor and this place is absolutely absurd!! Telling people they can't get there medical records, or even taking between 45-60 days to get the records! The staff is not trained at all, and when I called I asked to speak to someone above the "office manager" and she tried to transfer to the therapist!! I did not want to talk to the therapist I wanted to talk to someone who knew what they were doing. It looks like a crazy zoo. I have seen the doctor and the therapist degrade employees and patients. You can't treat people like that! It is absolutely horrible!! I feel bad for anyone that stays with this clinic! The people that use to work there are the people I miss. They were always so friendly and helpful. Now, it is impossible to talk to anyone or receive anything you request!! I would NEVER recommend this clinic to anyone including my worst enemy!!
He was a very caring doctor and very efficient. And listened to me.
2nd time the wrong date or time was written on my appointment card by office staff. I like dr. Melton I feel comfortable with him and I trust him. It's a shame his office staff will be the reason I won't return.
Thorough, spends a lot of time with me; compassionate; careful that medications are working together; improving my condition; easy to talk to. Best psychiatrist I have had.
Does not spend enough time with patient to make accurate diagnosis. Punitive reaction if you question him. More concerned with money than medicine.
I called to schedule and appointment and they said they would call me back by the end of the day, I didn't hear anything for the rest of the day, I called back the next day and was told again I would get a call back and never did. It took 4 days to even get an appointment made, and was told that no one had called to verify insurance was the problem. I came in and waited an hour, the desk staff at the office was beyond rude and short and more worried about being on there phones and laughing and pointing at people. Then went back with the Dr who was the worst psychologist I have ever been to in my life, she didn't listen to anything that was said, she tried to tell me what to say and what it went. I have never met a Dr as rude and short as she was. I would NEVER refer anyone to this office. After calling the office back for 2 weeks I finnaly got a call back!
The best doctor I have ever seen. Very attentive and helpful.
Dr. Melton is one of the best physicians I have seen. He takes time and actually cares for and helps patients. He is great and has a wide range of expertise with many conditions.
The office of ONPI is quite busy, but the care is second to none! The office staff has worked hard to sharpen their ability to respond to patient concerns as they have helped numerous clients with legal, disability, employment issues etc. The office should be called after hours to get messages directly to Dr. Melton who truly cares about his patients.
Dr. Melton is wonderful but his office staff is not very responsible. I had been a patient there for 2 years when I lost my job. Due to the generic receipts you get for payment, I called and asked for a print screen of my last 3 months appts or something on letterhead for filing unemployment issues. Kelli denied me saying they had too much work to do. The person who took weight and BP also denied me when she answered the phone. They kept making excuses. I told them it was urgent. I called them every other day for over a week. Kelli refused to help me. Kelli refused to let me leave Dr. Melton a voicemail when I asked. She refused to transfer to his voicemail or his office. I paid my co-pays and was always nice to them. I was so happy with Dr. Melton and my therapist Kathryn but I will not go back there due to the office staff. I don't know if they are so inexperienced or just lazy.
Dr Melton is very understanding and kind.He has helped me so much and i would give any one a thumbs up to use this doctor
This is the best doctor for many issues. He listens to you and doesn't use medical terms makes sure you understand everything from start to finish. Really a great doctor all the way around.
Dr. Melton is very kind! He will give you time to tell him what you feel is important and really pays attention to his patients. I was sitting in the lobby hearing other patients talking about how wonderful this doctor is. I was even more impressed when I met him. I will recommend Dr. Melton to my family members!