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I was at Winthrop Hospital with Pneumonia, I was in terrible pain in my lower back. It was very painful, they gave me pills that did not relieve my pain. My granddaughter works there and I asked her for an orthopedic. a doctor came in to see me. I asked him if he knew Dr. Rubin, he said yes. 12:00 at night Dr. Rubin gave me an epidural and relieved me of pain. I will never forget that night. Dr. Rubin was kind and gentle, that was three weeks ago and no pain. I would recommend Dr. Ruben every time. . He said whenever you have pain, call me. Thank you Dr. Rubin
Top shelf! Never got pain relief so fast
The staff is great, caring, and compassionate.
I travel two hours to see Dr Rubin. I have never had a problem coordinating my appointments, as the staff is helpful and courteous. I had lumbar surgery and was in quite a bit of pain, the first time I met Dr. Rubin. After spending five minutes with him. he calmed me down and I felt like I was with family. He also completely eliminated my pain. I have had additional appointments with him and he has taken the time to listen to me and help me greatly. Simply put, he is my hero.
I think Dr Rubin and staff are absolutely the best. From the second you walk in no matter how busy both receptionist's are pleasant and helpful. I had trouble writing so the Office Manager Kathy came out and assisted me with all my paperwork and was very kind and compassionate while doing so. Got even better when I saw the PA Tom, who was also nice and then Dr. Rubin was the icing on the cake. Just all around great pleasant courteous staff and very helpful. I feel much better after his treatment recommendations and no narcotics were prescribed..even better!!! Overallthis is a 5* office. Billing has not been an issue thus far and don't expect any. Very well organized staff. Don't hesitate to see him they genuinely care. VERY RARE FIND THESE DAYS.
I find Dr. Rubin to be very professional and personable. He's listens to my concerns and answers all my questions in laymen terms.
Dr. Rubin is excellent!! It's so hard to find a doctor who Genuinely cares about his patients, he always takes the time to listen, What you have to say and how you are feeling! And is also Always more than happy to explain any of the procedures You might be doing step by step so u have a perfect understanding of what you are having done... It's extremely nice that a doctor cares so much to make you feel comfortable and never rushed.... I've had multiple procedures done by Dr. Rubin from Epidurals to monthly trigger point injections And also my everyday pain management... I'm so thankful to have Dr Edward Rubin and would recommend him to everyone!!!
I cannot say enough about Dr. Rubin. He is unrelenting in curing your pain. The difference he made in the quality of my life from 7 months ago to now is astounding! Dr. Rubin treats you with kindness and understanding. His bedside manner is so soothing. He calms your fears as he explains every step of what his treatment is going to be. He is not one to just write you a prescription. I only took ibuprofen for the pain .He, himself, is the cure. He is a true healer. I trust him with my life!! Thank you so much Dr. Rubin!
I was sent to dr. Rubin by my neurologist. I was involved in an auto accident and have a previous spinal fusion. I am not a fan of 'pain management' because the only pain management doctor I ever went to see just kept upping the meds until I was hooked. Yes, a junkie at age 40 with a family, a mortgage and a business. The first thing I told Dr. Rubin was if narcotics are to be part of my treatment, I'm out of here. Dr. Rubin's treatment did not even involve aspirin! I went to see him. He said the pain was coming from an area of my back that was inside the fusion. He administered me a series of 3 epidurals and within 6 or 7 weeks from first visit to last, the pain was managed. I cannot say enough about him. He knows his field. I suffered for 5 months and gave up because this was the third serious back injury in 3 years. Dr. Rubin has given me back my life!
When I first started seeing Dr. Rubin I could barely walk anymore. Between the sciatica / arthritis in my lower back - combined with the 4 cervical spine surgeries in my neck - my entire back, from neck to feet - was in writhing pain 24/7. And, to be honest, I had all but given up. Dr. Rubin worked with me and developed a treatment plan based on shots, medications and other treatments that literally gave me my life back. Physically I've never felt better. But more importantly, I'm happy again and find myself smiling again. Chronic pain can literally steal your soul and there is nothing in the world better than waking up and knowing that you've been given a second chance. Thank you Dr. Rubin... I'm forever thankful every morning that I wake up pain free!!!
I have been a patient of Dr. Rubin's for about 2 years. In the time I have seen him, I have found him to be an excellent physician. When I first presented to Dr. Rubin, I felt an immediate sense of ease. Somehow, I knew I was in good hands. I totally agree to the signed contract since there are so many "patients" shopping around for a doctor to just write a prescription for pain meds. I had a previous physician who specialized in pain management. When you go to this doctor, it is standing room only. Looking around, I saw young people with glassy eyes and slurred speech. NOT FOR ME! When I discussed a certain treatment with Dr. Rubin, he suggested I contact my neuro surgeon first since he was the one who performed the surgery on my back. He wanted everyone who was involved on board with my treatment. I have never had a problem with the front desk staff. Having done medical billing for the last 20 years, I can say with first hand experience that insurance companies are not infallible. Unfortunately, when there are multiple physicians with the same name, sometimes the insurance companies deny payment to the correct physician and payment is made to the incorrect physician. It happens. And it takes forever to correct the problem. I once had a claim denied for speech therapy. The reason according to the insurance company was "A pap smear for an 8 year old boy was not a covered serice". Too bad the claim was for an adult having speech therapy. It took the insurance company 20 days to reject my claim but 45-60 days to correct it. Information in a computer is only as good as the person in-putting that information. How do I really know the doctor I choose is 'good' and I made the right choice? When I find out a few of my own physicians are using the same doctor for their private care.
Dr. Rubin is a professional and a kind skilled doctor. However the staff is rude and even the Office Manager failed to return calls, make wrong appts for surgical procedure which resulted in two people losing a days pay, and no attempts to maintain a patient after a complaint is made. Dr. Rubin is being done a mis-justice by having such a poor staff and office manager who fails to accept responsibility and even return phone calls. If you can deal with the incompetence of the staff and actually get to see Dr. Rubin, you will be blessed and fortunate....but little does he know about what goes on in the front office.
I have been a patient of Dr. Rubin's for over 4 years. In this time, he and his staff has been a caring, helpful and and attentive team. As someone who suffers from chronic debilitating pain syndromes, I can not thank him enough for his partnership in helping me preserve a better quality of life. As a result of his multi-modal approach to pain management and compassionate bed side manner, he has controlled my pain and given me hope that you do not have to live your life in pain and/or suffer in silence. In addition, he has always been open to answering questions, discussing my concerns, while providing pros and cons to various treatments options. I would highly recommend him to anyone who is suffering from chronic pain. It has been a pleasure being under his care. Thank you Dr. Rubin!
Dr. Rubin is an excellent doctor and cares a great deal for his patients. Unfortunately there is a lady I think her name is Cathy, possibly the office manager who is extremely rude. I am an elderly woman and is a little hard of hearing and the first time I dealt with her I thought maybe she was having a bad day. The second time I dealt with her on the phone and she was very rude to me and said " I'm not dealing with you right now" and hung up the phone on me. I was beginning to think it was just me until I witnessed first hand that she speaks to other patients the same way. I understand that they are very busy but I shouldn't be treated with such disrespect. My dealings with the rest of the staff has been wonderful and I wouldn't take this time to write all of this if my feelings weren't hurt so bad.
I really do not understand some negativity on here. As a matter of fact, I just came home from my visit with Dr. Rubin and most importantly to me, is the way he listens to my complaints all the time and helps me out pain wise as well as making me feel good emotionally. This Dr will never give up until he helps you. I wish all my other DR'S were like him. He is so easy to talk to, so nice and a darn good Dr!! I will go back to him always, he really cares.! OH, I have never waited more than 5 min to see him and his staff is very good to everyone from what I hear and see.
Dr. Rubin has completely changed my life! With his help I have been able to enjoy a much better quality of life as well as work full time. In addition to helping me he has helped my daughter who had a terrible riding accident- she is now riding and enjoying sports again. Dr Rubin's staff is professional and compassionate. I highly recommend Dr Rubin to anyone who wants to improve the quality of their life.
Very knowledgable in all of the latest medical advancements in treating issues. Has dramatically improved my quality of life , I went from spending most of my time on the couch in pain to opening my own practice and socializing again with friends and family. His expertize has essentially given me my life back. The office staff are extremely professional. I highly recommend to all.
Dr. Rubin is an amazing pain doctor and I am shocked to hear complaints about paperwork or lack of exams. Dr. Rubin and his staff go out of their way to make patients feel welcome and that they are given the best care possible. Paperwork is necessary in every office, period. Also, I've never gotten medications without a thorough exam. Dr. Rubin does the best he can to make pain manageable and I can't thank him enough for the relief he's given me. I'd recommend him to anyone in real pain, definitely!
Seems to be more interested in paperwork than helping a patient in pain. Keep looking if you are in need of help.
Some patients are turned off by the opioid agreement and the drug abuse screening questionnaire. These are standard practices in the field of pain management. The DEA recommends that physician use these risk assesment tools. My interest is in helping patients not paperwork, but I am obligated to adhere to the federal recommended guidelines.
WOW. I am so shocked someone would say Dr. Rubin would prescribe meds w/out an exam. I have been in pain management since 2005 and in 2 differant states. It took years to find a good doctor. He has helped me to lower my meds and get OFF most of them. The quality of my life depends directly on my pain doctor. Dr. Rubin has made my life managable. If someone puts him in any danger, they are putting my whole family in danger. My 2 yr old has a great Mommy because of him. I have been to so many awful doctors that have made my life HARD. He is kind and considerate, which you NEVER find in this feild any more. For that alone he deserves an award. He is always there when an issue comes up. He even helped me when i was in hospital after a surgery and the surgeon didn't know how to deal with my pain. And no, it wasn't even a narcotic that he prescribed to help me. He needs awards, not investigations. His patients are LUCKY to have him. My husband and 2 year old are lucky I have found him as a doctor.
Dr. Rubin is knowledgeable, kind and considerate of my pain and diagnosis. He is professional and his staff is extremely competent. I am lucky to have found his practice. if not for him I am sure I'd still be bedridden.
I've had a an extremely good experience with Dr. Rubin, for the past two years, as my pain management doc (not the easiest specialty to practice these days, b/c of increasingly strict DEA laws, which can put doctors in very difficult situations re: prescribing narcotics - even those in pain management).Anyway, Dr. Rubin is very non-judgmental when it comes to helping you with your pain (I'm sure many here have had the unfortunate experience of being labelled "drug-seeking," by all kinds of docs, in various specialties, even when you have legitimate physical pain!!!). I have a very complicated case too, and have struggled with others (not just doctors) truly believing me. Plus, if something doesn't work at first, he'll keep trying until you BOTH figure out the best plan of action (that's another nice thing - you feel like you're part of the decision-making).Now, one thing about Dr. Rubin: he MIGHT seem "aloof" to you, when you first meet him. Don't confuse this aspect of his personality with arrogance, as I believe that he is just a very shy and soft-spoken man. He's very kind - just not in a loud or "joking around way."
I was at first a little nervous starting with a new pain management doctor. This man put all my fears aside, He talked and understood what I had been through, and realized that instead of taking short acting meds, I needed something that keeped me at an even pace. The only thing that I did not like about him, which on my first visit might have been an oversight, was after he wrote my new rx's, his nurse came in and discharged me, without asking me if I had anyother questions for him. When I mentioned that I wanted to ask him another question, instead of being in the exam room,(so others did not hear our conversation) we talked in the hallway. But that was just a minor thing. Hopefully next time will be better.