Dr. Edward Smith MD Patient Reviews

  • Dermatology Jacksonville, FL

Overall Rating

4.4
  • 24 patient ratings
  • 6 comments

Last 12 months:

1.0 (-3.4)

24 Patient Reviews

  • Excellent
    75%
  • Great
    13%
  • Good
    0%
  • Poor
    0%
  • Bad
    13%
  • Wait Time 12.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 12 reviews

1.0 of 5
August 7th, 2016
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The office staff constantly messes up billing. And they are not very professional and courteous, Great doctor and PA's but office staff has issues.
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1.0 of 5
May 19th, 2014
Shut down at the beginning
Easy Appointment
Promptness
Friendly Staff
I had heard that Dr. Smith was excellent so attempted to schedule an appointment. The call was not picked up however I did get a long answering machine message. It was clear that the person in charge of appointments does not like customer/clients. The Tone of voice, content of the message makes the caller feel like they are imposing. It finishes with a admonition to "not call twice" as they always return calls in the same day as received and allow themselves until 5 p.m. to complete the call. You really get the feeling that you are being kind of scolded. Ended up I left my contact information and they never did return my call. Unfortunately, I will not be able to use Dr. Smiths talents as I'm not interested in walking their scheduling gauntlet again.
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5.0 of 5
March 11th, 2014
CRX
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
very professional staff, clean building and great Doctor
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5.0 of 5
September 10th, 2013
GREAT VISIT, BEST DERMATOLOGIST I HAVE BEEN TO
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
From the moment I entered the office I was treated by an office full of professionals. My skin condition was addressed by Dr. Smith in a way I could understand and he answered my many questions with ease and knowledge. Thanks so much for a great experience, I will recommend this office to all my friends and family!
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5.0 of 5
July 6th, 2012
Great experience
Wait time
10 minutes
Staff and Physician were all top notch, really got great information about my skin, I recommend this practice to everyone!!
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5.0 of 5
August 30th, 2010
dermatitis king
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
worked out well
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5.0 of 5
December 21st, 2015
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5.0 of 5
October 18th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
July 13th, 2015
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5.0 of 5
July 6th, 2015
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4.0 of 5
June 29th, 2015
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5.0 of 5
June 23rd, 2015

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