Dr. Edwin Lai MD Patient Reviews

Overall Review

3.9
  • 12 patient ratings
  • 1 comment

Last 12 months:

4.5 (+ 0.6)

1 Patient Reviews

  • Highly Satisfied
    58%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    17%
  • Wait Time 21.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

5.0 of 5
March 6th, 2011
Smart, efficient, to the point
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I found Dr. Lai to be smart and efficient, and his office to be fast and easy to deal with. I really don't care much about "bedside manner" for a procedure where I was unconscious, but he seemed friendly enough. By my lights, the thing that matters in an endoscopist is quality of training, quality of equipment, quality of support staff, surgical skill. Everything that I saw looked first rate and the whole process of getting in, getting the procedure done, and getting home was as easy as I could imagine.
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