Dr. Efrem Castillo MD Patient Reviews

  • Family Medicine San Antonio, TX

Overall Rating

3.7
  • 11 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 1.3)

11 Patient Reviews

  • Excellent
    55%
  • Great
    9%
  • Good
    0%
  • Poor
    27%
  • Bad
    9%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 31.7 minutes

Showing 1 - 11 reviews

5.0 of 5
October 17th, 2011
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Where is Dr. Castillo now.. I am seeing another dr because I cannnot find my first choice.. Dr. Efram Castillo...
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2.0 of 5
September 20th, 2011
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
DR CASTILLO IS A WONDERFUL DR. HIS GROUP IS NOW PART OF WELLMED, WHICH I FOUND OUT AFTER I MADE APPT TO SEE HIM. IN WHICH HIS OFFICE NO LONGER ACCEPTS MY PPO. I WOULD HAVE APPRECIATED A LETTER FROM HIS OFFICE TO NOTIFY ME, BUT THEY DIDNT. IM SAD THAT HE IS NO LONGER THERE. HE WAS THE BEST DR!
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5.0 of 5
June 29th, 2010
DR EFREM LEON CASTILLO - EXCELLENT
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I am 66 years old and have been under the care of Dr. Efrem L Castillo since 1996. He is abolutely the most considerate, caring, professional physician I have had the pleasure of knowing.
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1.0 of 5
December 29th, 2009
Poor Service
Fair and Accurate Diagnosis
End of year 2009 staff has had major issues with customer service. I felt like a bother when I called to get an appt and was told the dr was booked an ...
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5.0 of 5
November 7th, 2016
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2.0 of 5
April 18th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
November 19th, 2015
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5.0 of 5
September 9th, 2014
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5.0 of 5
May 21st, 2014
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2.0 of 5
December 29th, 2009
Worst customer service..girls at desk had no empathy; i felt like a bother
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
January 30th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients

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