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18 years of experience
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Overall Rating:
  • Currently 3.5 of 4 stars
Total Ratings


Total Reviews


4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3.5 of 4 stars
  • Currently 3 of 4 stars
Courteous Staff:
  • Currently 3.5 of 4 stars
Accurate Diagnosis:
  • Currently 3.5 of 4 stars
Bedside Manner:
  • Currently 3.75 of 4 stars
Spends Time with Me:
  • Currently 3.25 of 4 stars
Follows Up After Visit:
  • Currently 3.5 of 4 stars
Average Wait: 17 minutes
Some ratings provided by Yahoo.
  • Currently 2 of 4 stars
 |  Horrible wait time, are kids really the priority?  |  show details
Jun 11th, 2011

My two children have gone to Dr. Chan for years. While I think she is a good (but not great doctor), my biggest complaint is the wait time required to see her. It is nearly always a 40 minute wait AT LEAST, but the last straw was a few weeks ago.I took my son in for his annual check-up. As usual, we were escorted into the exam room and I was told to strip my little guy down to his pull-ups and wait for the doctor. We waited in that cold room, with my son nearly naked, for 30 minutes (in addition to the 10 we waited in the waiting room). I finally walked out to complain and it was then, and only then, did Dr. Chan come in to see us. As usual, she apologized for the delay but this time told me there was a computer problem. Really? Our exam last all of 7 minutes, and she couldn't take time out to see my son--who she knew was naked and waiting for her--for such a quick exam? This was just further proof that as a pediatrician, her top priority is not her little clients and as such, we will not be seeing her anymore

  • Currently 4 of 4 stars
 |  Shirin az  |  show details
May 22nd, 2011

You can not ask for a better pidiatrition .

  • Currently 4 of 4 stars
 |  Fabulous Pediatrician in Redwood City  |  show details
by Eric P on Sep 3rd, 2008

"Dr. Eileen" as she's known is wonderful. Very sharp and experienced with terrific bedside manor for both the kids and the parents.

  • Currently 3 of 4 stars
 |  show details
Nov 9th, 2006 on

Eileen great - staff a little cool: We have only been to Kid Kare once, but are in the process of trasferring both our children there. Eileen is very warm, understanding and full of good advice on a surprisingly wide variety of things. We enjoyed talking

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  • Currently 4 of 4 stars
 |  show details
Jun 5th, 2006 on

Our PCP is Dr. Chan, but all Dr's are extraordinar: We believe KidKare & Associates is the best group of doctors, nurses, and administrative staff in the universe, not to be overly dramatic. They all take a genuine interest in the care, concern, and treat

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