Eleanor Y Chan MD Patient Reviews

Overall Rating

3.2
  • 9 patient ratings
  • 5 comments

5 Patient Reviews

  • Highly Satisfied
    44%
  • Satisfied
    11%
  • Neutral
    0%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    33%
  • Wait Time 38.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
November 29th, 2014
Most caring and understanding ENT I have seen
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
After spending years trying to get a diagnosis and treatment for BPPV, Dr. Chan was the one. She never made me feel bad, she remembered me every time I came to see her for treatment. She performed the necessary adjustments and finally surgery, warning me about what was to come and how I would feel after. She was always professional even when my anxiety got the better of me. Highly recommend her and the other doctors at Michigan Ear Institute.
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2.0 of 5
July 18th, 2012
Antiquated Capabilities
Wait time
30 minutes
She is not versed on the most current surgical procedures. As a result, you may lose your hearing when there are other more viable options available today!
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1.0 of 5
March 2nd, 2012
Bad
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Rude
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1.0 of 5
March 2nd, 2012
I've heard bad things....
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had to wait over an hour in the waiting room then treated like a child in the room.
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1.0 of 5
March 2nd, 2012
NEVER AGAIN!!!!!!!!!
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have never been so disrespected by a so called professional in my life.
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