Overall Review

3.8
  • 36 patient ratings
  • 7 comments

Last 12 months:

2.8 (-1.0)

7 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    25%
  • Neutral
    0%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    19%
  • Wait Time 21.9 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

5.0 of 5
September 20th, 2015
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I am a registered nurse and I know Dr. Norch professionally through working with her at the hospital and as my doctor. She is very caring and goes above and beyond to make sure her patients taken care of.
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1.0 of 5
January 20th, 2015
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Don't go! She does not listen and is overbooked and in hurry to get to next patient. Waiting 45 min past my appointment to only get 5 min of her/my time is not acceptable . Office staff constantly changing make lots of billing errors
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5.0 of 5
April 26th, 2013
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Norch is one of the nicest people I have ever had the pleasure to meet, I am so happy she is my Doctor.
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5.0 of 5
August 21st, 2012
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I HAD A VERY PLESEANT EXPERENCE AT DR. NORCHES OFFICE, I WAS A NEW PATIENT AND FELT VERY WELCOMED. OFFICE STAFF WAS VERY NICE AND HELPFUL AND DR. NORCH EXCEEDED MY EXPECTATIONS.
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1.0 of 5
April 3rd, 2012
Very Unpleased.
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Her staff is rude on the phone. They never call to remind me of an appointment. Her staff say it's my responsiblility to remember my appointment along with the other 10,000 things running through my mind. Also there is a fee for not showing up when I didn't even get a call. My suggestion. Ditch the reminder business cards and dial OUR NUMBERS!
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5.0 of 5
April 28th, 2011
Extra mile
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
When you or your loved one has a medical problem, Dr. Norch and her staff will go the extra mile and give you the medical care that you need.
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5.0 of 5
April 26th, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Great Doctor, and her nurse practioner is also a good fit and great personality.
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