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Dr. Elizabeth Abel MD Patient Reviews

  • Dermatology Mountain View, CA

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Overall Rating

4.8
  • 4 patient ratings
  • 2 comments

2 Patient Reviews

  • Highly Satisfied
    75%
  • Satisfied
    25%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    0%
  • Wait Time 30 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

4.0 of 5
May 6th, 2012
Based on management on the office, I strongly advise against this office
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Able is decent. I gave her my previous records, and she did actually read the whole thing, and I'm impressed. However the management of the office is terrible. I was prescribed Ziana, but CVS refused to fill it due to pre-authorization requirement from insurance. The office refused to do so, and a tiresome sh*t storm starts. It's been a month, and I haven't got my medicine and neither she or her staff wrote me an alternative medicine. I called the office at least 10 times over 2 weeks, and 9 out of 10 went to voice mail (the other 1 time, some nurse answered, promised to write something else but never did). All the voice mails I left got ignored because I didn't got called back at all. It is simply impossible to contact the office. I decided to give up and change doctor. No matter how good the doctor is (I think she is ok, not exceptional like my last, so I can definitely find better), what's good if I can't reach her?
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5.0 of 5
October 31st, 2009
quite patient and capable doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have had quite positive experiences with Dr. Abel. I have seen her a couples times and find her always patient and right to the mark to solve the skin problems. Of course I had tried to push my case first, but she was always willing to listen and go extra distance sometimes to meet my need at those appointments.
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