Dr. Elizabeth Arsenio MD Patient Reviews

  • Ophthalmology Springfield, MA

Overall Rating

2.8
  • 4 patient ratings
  • 1 comment

Last 12 months:

4.0 (+ 1.2)

4 Patient Reviews

  • Excellent
    25%
  • Great
    25%
  • Good
    0%
  • Poor
    0%
  • Bad
    50%
  • Friendly Staff
  • Promptness
  • Wait Time 60 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 4 reviews

1.0 of 5
January 9th, 2010
Poor Office Staff
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
They like to cancel your appointments on you. There seems to be a language issue too. If you can't speak the language(English) then you should not be speaking to people on the phone who speak that language. Numerous problems with different office staff. I've talked to 3 different people now and they have all been worthless for different reasons. There last priority seems to be actually helping you. They care more about what insurance you have then what is wrong with you.
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4.0 of 5
November 3rd, 2016
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1.0 of 5
August 5th, 2014
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5.0 of 5
July 16th, 2014
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