Dr. Elizabeth Arsenio MD Patient Reviews

  • Ophthalmology Springfield, MA

Overall Rating

  • 4 patient ratings
  • 1 comment

Last 12 months:

4.0 (+ 1.2)

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 60 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
January 8th, 2010
Poor Office Staff
Wait time
60 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
They like to cancel your appointments on you. There seems to be a language issue too. If you can't speak the language(English) then you should not be speaking to people on the phone who speak that language. Numerous problems with different office staff. I've talked to 3 different people now and they have all been worthless for different reasons. There last priority seems to be actually helping you. They care more about what insurance you have then what is wrong with you.
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