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Dr. Elizabeth Cruz Is this you?

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29 Ratings • 7 Comments

3.1
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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
28.8 min

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Showing 12 of 29 Ratings

Go elswhere.

Posted on October 23rd, 2015

Push their products in your face and make you watch info-mercials about them. Half the staff smells like smoke and are rude.

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Doctor or Brand?

Posted on September 22nd, 2015

From the moment you arrive to the moment you leave you'll constantly be questioning if you are visiting a doctor or a name brand. It starts with the tshirts and "swag", escalates to a full blown commercial for the doctors supplements that you're required to watch and wraps up with a request to subscribe to their podcast. If you haven't been swayed, they send in the closer to tell you more about the doctors seminars and other add ons that you can pay for at the door. Although one of the friendliest staffs I've encountered, I can't help but feel I'm at a time share seminar with out the added perk of a free incentive for sitting through it.

Easy Appointment
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Would NOT recommend

Posted on August 13th, 2013

My consult took 1 hour and 50 minutes, I did not see the doctor. I have left 5 messages, got 1 return call. You cannot speak to a person, just voice mail. Not going back.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
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Two Stars

Posted on March 29th, 2013

Always get voice mail when trying to reach office. Leave messages and no one ever returns the calls. Wrong test ordered for a case of diverticulitis. Appointments are not with the doctor but with the RN

Wait time
15 minutes
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Five Stars

Posted on October 5th, 2010

Very Caring only problem is she is very busy but I think she is worth the wait

Wait time
10.0 minutes
Easy Appointment
Promptness
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Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Office visit

Posted on September 9th, 2010

Great doctor, helpfull, cariing, friendly. Office staff rude, unresponsive,intrigant. You can call the office number until getting blue in your face, you'll never speak with alive person, if you leave a call back, they call back after 3-4 days, if they call. If needed to reschedule, you'll have to go in person at their location, phone is just a piece of furniture

Wait time
60.0 minutes
Easy Appointment
Promptness
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Appropriate Follow-up
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REAL LET DOWN

Posted on July 5th, 2010

Dr. Cruz office is slow and lacks patient response. Terrible admin. What a joke to call themselves Digestive Healthcare Associates. Yeah, more like DH A...

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
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Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on October 27th, 2017

One Star

Posted on June 26th, 2017

One Star

Posted on June 26th, 2017

Five Stars

Posted on June 16th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

Posted on March 22nd, 2017

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