Dr. Elizabeth Cruz MD Patient Reviews

Overall Review

3.2
  • 23 patient ratings
  • 7 comments

Last 12 months:

1.5 (-1.7)

7 Patient Reviews

  • Highly Satisfied
    39%
  • Satisfied
    13%
  • Neutral
    4%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    30%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 28.8 minutes

Showing 1 - 7 reviews

1.0 of 5
October 23rd, 2015
Go elswhere.
Push their products in your face and make you watch info-mercials about them. Half the staff smells like smoke and are rude.
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1.0 of 5
September 22nd, 2015
Doctor or Brand?
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
From the moment you arrive to the moment you leave you'll constantly be questioning if you are visiting a doctor or a name brand. It starts with the tshirts and "swag", escalates to a full blown commercial for the doctors supplements that you're required to watch and wraps up with a request to subscribe to their podcast. If you haven't been swayed, they send in the closer to tell you more about the doctors seminars and other add ons that you can pay for at the door. Although one of the friendliest staffs I've encountered, I can't help but feel I'm at a time share seminar with out the added perk of a free incentive for sitting through it.
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1.0 of 5
August 13th, 2013
Would NOT recommend
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
My consult took 1 hour and 50 minutes, I did not see the doctor. I have left 5 messages, got 1 return call. You cannot speak to a person, just voice mail. Not going back.
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2.0 of 5
March 29th, 2013
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Always get voice mail when trying to reach office. Leave messages and no one ever returns the calls. Wrong test ordered for a case of diverticulitis. Appointments are not with the doctor but with the RN
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5.0 of 5
October 5th, 2010
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very Caring only problem is she is very busy but I think she is worth the wait
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2.0 of 5
September 9th, 2010
Office visit
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great doctor, helpfull, cariing, friendly. Office staff rude, unresponsive,intrigant. You can call the office number until getting blue in your face, you'll never speak with alive person, if you leave a call back, they call back after 3-4 days, if they call. If needed to reschedule, you'll have to go in person at their location, phone is just a piece of furniture
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1.0 of 5
July 5th, 2010
REAL LET DOWN
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Cruz office is slow and lacks patient response. Terrible admin. What a joke to call themselves Digestive Healthcare Associates. Yeah, more like DH A...
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