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Chronic Dry Eye

Chronic Dry Eye

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Ratings and Reviews

10 Ratings with 4 Comments

  • Excellent
    4
  • Great
    2
  • Good
    2
  • Poor
    1
  • Bad
    1
  • Excellent
    4
  • Great
    2
  • Good
    2
  • Poor
    1
  • Bad
    1

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
21.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 10 Ratings with 4 Comments

3.0 Rating

April 18th, 2017

Not very sympathetic or understanding

I went there to have my glasses prescription checked. The Doctor told me I should not have come to an eye doctor if all i wanted was a prescription. She seemed annoyed that I was a patient of a retina specialist. She was cold and curt. The office was so overcrowded and there were no seats. The wait was over an hour and a ha;f before I was seen. The chairs were hard and wooden and very uncomfortable. There were no amenities.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

August 29th, 2016

Unhappy:

I was very unhappy about her bedside manner, I had an early appointment and had to wait too long. Some of the office help had a nice way about them. Her nurses help not so nice. Not a very warm doctor. I would not go back there again. Neither should you.

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5.0 Rating

April 22nd, 2014

Excellent diagnostician and service

I've been a patient of Dr. Pan many years and I am totally confident in the ability and expertise she has shown me in the regular office visits and diagnosis as well as the cataract surgery she has recently performed on me. I trust her implicitly and I highly recommend Dr. Pan for any eye conditions or problems a person may have. She is thorough and concise in her diagnostic ability and employs a courteous staff who are very polite and helpful to her patients.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

December 6th, 2010

Ellen Pan rocks!

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.0 Rating

April 12th, 2017

5.0 Rating

February 28th, 2017

4.0 Rating

October 5th, 2015

4.0 Rating

March 2nd, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

November 17th, 2014

2.3 Rating

June 16th, 2014

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