Dr. Ellen Shapiro MD Patient Reviews

  • Urology New York, NY

Overall Rating

3.9
  • 17 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 1.1)

5 Patient Reviews

  • Highly Satisfied
    59%
  • Satisfied
    12%
  • Neutral
    6%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    18%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 43 minutes

Showing 1 - 5 reviews

3.0 of 5
May 18th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Shapiro is very good at what she does. However, she is WAY over scheduled and you often have to wait for hours to get in.
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5.0 of 5
June 28th, 2012
Trusting
Wait time
15 minutes
When my daughter was born the pediatrician told me she needed to have surgery on her kidney and recommended Dr. Shapiro. A few pediatricians scared me about my daughter's condition and the Internet didn't help either. Dr. Shapiro eases my mind about the situation and she explained in detail what my daughter had and the surgery she needed. She seemed extremely knowledgeable and caring. She even went to see us at the hospital even though she was on vacation. My daughter is scheduled to have surgery soon and I know I can trust Dr Shapiro.
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1.0 of 5
May 17th, 2011
disturbing
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We waited a total of 7 hours for 2 visits with my 7 month old baby. He had to have surgery with Dr. Shapiro. The stitches were done extremely poorly and his wound began opening very soon after the surgery. During our follow-up Dr. Shapiro did not even know what incision she was looking for. I'm sure she would be a competent doctor, but unfortunately her staff is boggled and inefficient, and as a result she is often rushed and disconnected. I believe she is better known for her kidney expertise, but for other urological issues we had a horrible experience. I am almost horrified at the care we received with this practice.
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1.0 of 5
November 1st, 2010
Horrible wait time.
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
After arriving for a scheduled appointment, we waited over 2 hours to see the doctor. When it started to look like 3 hours we had to leave, without seeing the doctor, to pick up our other child at school. I can understand doctors running 20 or 30 minutes late, but 2 hours, without warning from the staff, is entirely unacceptable. She may or may not be a good doctor, but the total lack of respect for our time has us reconsidering. If you go, be prepared to wait, or find someone else.
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5.0 of 5
October 8th, 2008
Dr. Shapiro is the kind of doctor you instantly trust
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
She was kind, gentle and knowledgeable with my baby. After just one visit, I feel like I can really trust her. I really recommend her!
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