Dr. Eloisa Gonzalez MD Patient Reviews

  • Pediatrics Brownsville, TX

Overall Rating

3.4
  • 9 patient ratings
  • 4 comments

9 Patient Reviews

  • Excellent
    56%
  • Great
    0%
  • Good
    0%
  • Poor
    11%
  • Bad
    33%
  • Friendly Staff
  • Promptness
  • Wait Time 21.7 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 9 reviews

1.0 of 5
November 20th, 2014
Disappointed
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have been taking my two kids since they were born now 3 and 5. I got used to the rudeness of the office girls since I liked my dr. until I realized she was just as rude to the point she told me I was wasting her time trying to explain the situation with lab work with my child . Sadly looking for another dr for my kids.
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1.0 of 5
June 12th, 2013
Poor Customer Service/Treatment
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
We had questions regarding billing when we went on a weekend with our little guy. We were asked to find another doctor. Even though the doctor was knowledgeable, we did not appreciate the way we were treated and changed pediatricians.
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1.0 of 5
November 28th, 2012
Sick Child
Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
This office has the worst customer service possible. I called to talk to someone about my child and the person that answered the phone cut me off and transferred me to the nurse (so rude)Roxannethe nurse acted like she really didn't care and wasn't really listening to the conversation. She then said, well I'm busy is there anything else? But she said it very rude. I will not be taking my child to this doctor's office because of her staff...I would invest in someone that actually cares!!!!!
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5.0 of 5
February 22nd, 2011
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
all i can say is she is the best. My children love her and have been seen by her for 16+ years,13 years and 3 years. Thank you Dr.
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5.0 of 5
April 4th, 2015
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2.3 of 5
November 18th, 2014
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5.0 of 5
September 16th, 2014
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5.0 of 5
June 17th, 2014
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5.0 of 5
June 3rd, 2011
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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