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Dr. Elsa Canales Is this you?
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Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
54 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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7 Ratings with 3 Comments

1.0 Rating

June 13th, 2013

On behalf of my mother

Very disappointed. My mother would usually be seen only by the RN. RN not proficient in Spanish, which is a necessity here. Communication between patient and doctor is very bad due to incompetent staff. My mother spent time in the hospital under this doctor's care. The doctor would come in and see her for about three minutes and then leave. This doctor did NOTHING for my mother. Wait time: 3 hours for nothing.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

May 17th, 2011

worse doctors ever

after waiting 6 weeks for an appointment i went to my CONFIRMED, SCHEDULED APPOINTMENT only to be told that i wasnt important for the doctor to even show up. pathetic excuse for a professional -

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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2.3 Rating

August 9th, 2010

Good doctor, bad staff.

The doctor herself is very good, competent, good bedside manner. Her staff is not nearly as good. Wait time was 3 hours with appt. No one answers phone. Calls returned 3-4 hours later with "sorry, didn't get your message". Then transferred to another extension to leave another message.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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3.0 Rating

February 13th, 2017

5.0 Rating

October 12th, 2015

2.3 Rating

November 10th, 2014

5.0 Rating

March 23rd, 2010

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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