Dr. Elsa Canales MD Patient Reviews

  • Gastroenterology Laredo, TX

Overall Rating

2.8
  • 7 patient ratings
  • 3 comments

Last 12 months:

3.0 (+ 0.2)

7 Patient Reviews

  • Excellent
    29%
  • Great
    0%
  • Good
    14%
  • Poor
    29%
  • Bad
    29%
  • Friendly Staff
  • Promptness
  • Wait Time 54 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 7 reviews

1.0 of 5
June 13th, 2013
On behalf of my mother
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very disappointed. My mother would usually be seen only by the RN. RN not proficient in Spanish, which is a necessity here. Communication between patient and doctor is very bad due to incompetent staff. My mother spent time in the hospital under this doctor's care. The doctor would come in and see her for about three minutes and then leave. This doctor did NOTHING for my mother. Wait time: 3 hours for nothing.
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1.0 of 5
May 17th, 2011
worse doctors ever
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
after waiting 6 weeks for an appointment i went to my CONFIRMED, SCHEDULED APPOINTMENT only to be told that i wasnt important for the doctor to even show up. pathetic excuse for a professional -
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2.3 of 5
August 9th, 2010
Good doctor, bad staff.
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
The doctor herself is very good, competent, good bedside manner. Her staff is not nearly as good. Wait time was 3 hours with appt. No one answers phone. Calls returned 3-4 hours later with "sorry, didn't get your message". Then transferred to another extension to leave another message.
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3.0 of 5
February 13th, 2017
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5.0 of 5
October 12th, 2015
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2.3 of 5
November 10th, 2014
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5.0 of 5
March 23rd, 2010
Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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