Dr. Elsira Pina DO Patient Reviews

Overall Review

3.5
  • 2 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 1.5)

1 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    50%
  • Highly Dissatisfied
    0%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

2.0 of 5
February 7th, 2012
Inadequate Staff
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Pina seems very competent. However, her staff is terrible. Sent me to UC hospital for an involved test w/o telling me that I could not have coffee for 8 hrs prior or use my inhauler for 24 hrs prior. It took 2 wks and 2 phone calls from me to get blood work results. I received apologies from the doc and her staff, but that was not acceptable. I wonder if she will reimburse me for the 2-1/2 hours of work that I missed and the 1/4 tank of gas to go to UC Hospital and NOT be able to be given the test. I won't be returning to this doctor.
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