Dr. Ely Shapiro MD Patient Reviews

  • Otolaryngology Kalamazoo, MI

Overall Rating

3.8
  • 17 patient ratings
  • 7 comments

Last 12 months:

4.0 (+ 0.2)

7 Patient Reviews

  • Highly Satisfied
    41%
  • Satisfied
    35%
  • Neutral
    0%
  • Dissatisfied
    12%
  • Highly Dissatisfied
    12%
  • Wait Time 33.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

4.0 of 5
December 28th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Walked out of an appointment, I had already waited an hour for, to be told it would be another 45 minutes. Would be nice if they could have explained how long I would be waiting, in stead of me having to ask after a hour. Patient's time is not important to them. Have been there before but will not be going back.
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1.0 of 5
November 14th, 2015
My son was misdiagnosed for 6 months. Had a trach put in at 3 days old due to vocal paralysis when in reality webbing was anchoring the vocal folds. He would treat me poor when I would question why there was no explanation for the supposed paralyzation. Called u of m outside shapiros office when my son had his checkup at 6 mo and got in 2 days later. My son was scoped and the webbing was found instantly. Surgery was reversed at a year old by U of M. The initial intubation at Bronson for the trach was forced and permanently damaged a vocal fold. My son is now delayed and in speech therapy. If I didn't contact u of m, I don't know where he would be. On a side note, 3 years later, shapiro told my grandma she just had a wart on her nose, when she wasn't sold, she went to his partner who found it was cancerous.
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5.0 of 5
June 19th, 2014
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He was very kind to me and my child, explained everything and then took the time to talk to my daughter. It was a great experience.
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1.0 of 5
September 20th, 2012
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
self centered, patients seem to be a inconvience to him
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5.0 of 5
August 2nd, 2010
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was worried about seeing Dr. Shapiro after hearing some negative things about him, though after my appointment, I feel much better. After a very painful botched wisdom teeth surgery, I was very nervous to have anything done again. Dr. Shapiro and his PA spent over an hour with me diagnosing my problems and deciding a tonsillectomy would be best for me. Dr. Shapiro was very understanding of why I was nervous and made me feel comfortable. He listened when I explained how vicoden doesn't really work on my pain. Overall, I don't think I've ever had a doctor and PA listen to me more about my health problems and my fears.His office staff was also very helpful. I go back to school in 4 weeks, and they are working to schedule my tonsillectomy surgery for before I go back. I'll update again after my surgery if anything changes, but as far as I'm concerned now, Dr. Shapiro is a great ENT, my only complaint was a long wait before my appointment, which is understandable since my own appointment was an hour. It was well worth the wait.
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5.0 of 5
March 2nd, 2010
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I explained my son was turning 18 in less than a month and would lose his MI child coverage. Our family doctor felt he needed his tonsils out and recommended Dr. Shapiro. His staff got us in within a week and my sons tonsils were removed a week later. The surgery was fast, and he recovered quickly.I liked this doctor very much. He explained things thoroughly.
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5.0 of 5
October 27th, 2009
Caring
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Ordered appropriate tests and helped me when 2 other ENTs didn't
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