Overall Review

3.8
  • 23 patient ratings
  • 8 comments

Last 12 months:

4.0 (+ 0.2)

8 Patient Reviews

  • Highly Satisfied
    65%
  • Satisfied
    4%
  • Neutral
    0%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    26%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 15.6 minutes

Showing 1 - 8 reviews

1.0 of 5
December 29th, 2015
Keep looking!
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Balser was recommended by a friend. After hearing some great things about her, I was looking forward to my visit. I was not feeling well. I was experiencing bloody diarrhea and abdominal pain. Very early on in our interview, she diagnosed me with IBS. I expressed concern, as the diarrhea was bloody and diarrhea with IBS is not. She seemed to become angry- maybe she thought I was questioning her. After that, she asked no further questions, made no referral to a GI doctor, NO PHYSICAL EXAM WAS DONE. She offered a medication for IBS diarrhea and I declined. I left the office without a good sense of follow-up and was unsure what I was supposed to do next. Before I could establish care with another doctor, I had sudden bleeding into my bladder and an increase of pain. I had an emergency exploratory surgery where a retained metal surgical instrument was removed from my pelvis from a surgery I had many years ago. Had this eroded into a vital structure like a large blood vessel or bowel, I could have died. At least perform a physical exam on your patient before you decide their symptoms are 'all in their head.' Very disappointing!
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5.0 of 5
August 3rd, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Balser is great! Always positive and upbeat. I've never had to wait very long to get an appt and the office waits are typically very short. She's diagnosed all of my "concerns" immediately and put me at ease. All treatments have been spot on. I would highly recommend her to anyway needing a all around great Doctor!
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5.0 of 5
April 25th, 2011
Very good Doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very good listener, spends the time needed to discuss concerns, offers good advise/diagnosis.
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5.0 of 5
April 12th, 2011
I followed her also!
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
A friend recommended Dr Balser and now I have recommended her to a number of people. Even if my insurance didn't cover her I would still see her.
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1.0 of 5
March 18th, 2010
Does not listen to patients concerns
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had reservations with her suggested treatment. She became angry and would not offer any other options. Will never go back or refer her.
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5.0 of 5
October 24th, 2009
pastor
I highly recommand to keep Dr. Emily Balser in Highmarkblue Gold. She is good Dr and friendly. We don't want losses her. Please add her on the list.
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5.0 of 5
August 22nd, 2009
Very personal, great care
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Best doctor I have found in years.
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2.0 of 5
February 3rd, 2008
Unsure
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
I didn't get a great feeling from Emily when I first met her. She seems nice, but in a fake way, which is annoying. I had heard a lot of great things about her from a few different people, which is why I switched to her; however, I will be going to another doctor. When I had my appointment, she "seemed" to care, but I didn't feel she was genuine.
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