Dr. Emily Fernandez MD Patient Reviews

  • Family Medicine Lubbock, TX

Overall Rating

2.8
  • 35 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 2.2)

35 Patient Reviews

  • Excellent
    37%
  • Great
    6%
  • Good
    3%
  • Poor
    9%
  • Bad
    46%
  • Wait Time 33.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 12 reviews

1.0 of 5
March 17th, 2016
Before I gave birth, I went through the process of creating a birth plan and trying to find a doctor that closest valued my needs. I thought that was Emily, as she presented herself as very accepting and willing to listen to what mothers want. HOWEVER, when it came time to give birth, she told me she wouldn't let me go more than a week overdue. But when her receptionist wanted to be induced a few weeks early so her baby could have the same birthday as someone in the family, Emily wanted me to wait until I was 42 weeks because she didn't want to have two women in labor on the same day. The day of, she informed me she would break my water whether or not I was comfortable with it and went ahead despite my protest to wait a little longer. During the birth, she cut me even though I specifically and repeatedly said I did NOT want to be cut - this resulted in more tearing. When my son would not come out, she placed a vacuum on his head. Unfortunately, he was not turned all the way and she pulled with such force that it came off, flinging blood across her face and leaving my son with muscular damage and swelling on the side of his head (resulting in a lazy eye that lasted for 6 months). When asked about the issue during the check up, she acted as if it was normal. In my medical file, she wrote that she removed the vacuum - blatantly lying to avoid legal trouble. Bottom Line: if you can choose a better doctor, please do so. She is not trustworthy.
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1.0 of 5
October 24th, 2014
Does not allow breastfeeding
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Don't attempt to breastfeed in her office waiting room.
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1.0 of 5
October 22nd, 2014
NOT FAMILY FRIENDLY!!!!!!
This doctor personally kicked out a woman for breastfeeding her newborn in the waiting area! I am sickened by how backwards this office is! You should be encouraging breastfeeding and not kicking people out for it. I will not be returning or recommending this doctor to anyone else. I wouldn't trust her with any of my loved ones!!!!
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2.0 of 5
March 4th, 2013
Is there really a "Dr. Fernandez?"
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Fernandez, whom I've never laid eyes on, replaced Dr. Parr, whom I've never laid eyes on, though both have been my doctor, in theory for quite some time. As an aging man, I am comfortable with a female doctor, or female nurse practitioner, or female physician assistant, but what I am not comfortable with is the requirement that I must discuss my maladies to the most private degree with secretaries, office managers, student workers, AMERICORP volunteers, etc. in order to try an earn a 5 minute phone call, much less an appointment.
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4.0 of 5
September 16th, 2009
very good job
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
yes iam very happy with emily fernandez she is the best doctor i have ever known she has treated me with so much respect and i would like to keep her as my primary doctor even if she leaves umc i would her to take my file with her and keep me as her patient no doctor ever before her comes close to the the service she has done for me every doctor i have ever known has just said iam to medically complaicated and refered me to someone else i have suffered from a problem with genital herpes for like probably a number of years she diagnosed the problem on the spot and gave me the right treatment and so much more i would hate to ever loose her as my doctor thanks very much for your service Doctor Fernandez
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5.0 of 5
November 4th, 2016
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5.0 of 5
July 28th, 2016
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
June 2nd, 2016
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
April 4th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
December 14th, 2015

1.0 of 5
December 14th, 2015
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4.0 of 5
November 18th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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