Overall Review

4.6
  • 16 patient ratings
  • 1 comment

Last 12 months:

4.3 (-0.3)

1 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    31%
  • Neutral
    6%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    0%
  • Wait Time 11.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

5.0 of 5
March 16th, 2015
Finally a pcp who cares
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I relocated to the area and had been in search of a pcp. I had a horrible experience w/another pcp in Mercy McHenry. So I was not holding my breath with Dr Shen. I am so glad I seen her. She listened to all my issues. She addressed all my issues w/me. She placed me some medication to help me. She even requested a follow up in a few weeks. Yes, someone that wants to continue help w/my issues. I sent my spouse to see her and spouse was okay with her as well. Which is great because my spouse is the "I do not like doctors" person. It is like pulling teeth to get them to go.
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