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Dr. Eric Ball Is this you?

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10 Ratings • 1 Comment

4.1
  • 7
  • 0
  • 0
  • 2
  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
6.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 10 of 10 Ratings

Two Stars

Posted on May 14th, 2013

First, let me say that I love our doctor, Dr. Ball. He has always been great. That said, the office is awful, particularly if you require after hours care. We were referred to KidsDoc with our 2 month old baby. My review of KidsDoc deserves a post of it's own, but suffice to say I will not be returning. Ever. When we next needed help, I called and was told KidsDoc was my only option. I told them I didn't use KidsDoc and was told by the exchange that it was my only choice other than the ER. I was fuming. I emailed Dr. Ball and expressed my frustration and explained that I would be leaving as I refuse to return to KidsDoc. Dr. Ball told me I always had the option of talking to a SOCPA doctor and I agreed to stay. Tonight, I needed to talk to a doctor regarding my son and the exchange doctor gave me the same story regarding KidsDoc. I told her I was told I could speak to a doctor anytime and while she eventually connected me, both she and the on call doctor acted extremely put out. I suppose it would be a fine practice if you had older children or were not a first time parent, but for us, the after hours options are beyond unacceptable.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on September 9th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on June 26th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on May 2nd, 2015

Five Stars

Posted on February 5th, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Two Stars

Posted on January 23rd, 2015

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Five Stars

Posted on October 2nd, 2014

One Star

Posted on August 29th, 2014

Five Stars

Posted on August 3rd, 2014

Five Stars

Posted on November 27th, 2012

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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