Dr. Eric Goebel MD Patient Reviews

  • Head and Neck Surgery East Lansing, MI

Overall Rating

2.7
  • 3 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 2.3)

1 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    33%
  • Highly Dissatisfied
    33%
  • Wait Time 37.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

2.0 of 5
October 23rd, 2015
Audiologists department
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor was fine and selection and delivery of hearing aids for both ears was fine by audiologist on staff. Six months later I received letter to arrange checkup at no cost. When I arrived receptionist told me I had no appointment! She arranged for me to be seen an hour later but then told me audiologist would not see me! My phone call to supervisor got a recording, but no call back and audiologist never contacted me to arrange new appointment. My email to office got no return contact ever. My email to manufacturer led to their contact with doctors' office, as they informed me, but still never any contact with me by doctors' office department. Also poor fitting of some components and lack of some relevant advice to me, as I've learned from new audiologists elsewhere.
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