Eric Graves MD Patient Reviews

  • Family Medicine Montgomery, AL

Overall Rating

4.4
  • 20 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.6)

20 Patient Reviews

  • Excellent
    70%
  • Great
    10%
  • Good
    10%
  • Poor
    5%
  • Bad
    5%
  • Friendly Staff
  • Promptness
  • Wait Time 23.7 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

2.0 of 5
March 19th, 2015
quickly losing respect for doctor and staff
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have tolerated this doctor for a decade. He started out very thorough and attentive. After all these years, he never even makes eye contact anymore. Writes prescriptions before hearing the end of how I'm doing. No chance for any changes. If he leaves the room and says he's coming back, he won't. His nurse, Gwen, is extremely rude, impatient and unprofessional, but very good at rolling her eyes and huffing. The office will not communicate with the pharmacy in any way, except for electronic scripts. If the pharmacy tries to call them, they will not take the call. I continue to go to him to get my prescriptions filled and that is all.
Was this review helpful? Yes No

5.0 of 5
December 15th, 2014
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Graves has been my primary care physician for 18 years. He is also my wife's primary care doctor. We think of him as family.
Was this review helpful? Yes No

3.7 of 5
May 8th, 2012
Poor Follow-up & Rude Staff
Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Graves is wonderful but the attitude of the staff are making me seek a new Dr. The women in the lab are great and always get my my blood drawn the first time. It took two messages and over 3 weeks to receive information about x-rays. I was in constant pain and got sent to voicemail twice by the nurseline. The voicemail was to his nurse, not even to him. They finally got me an appointment to see a specialist and the x-rays I paid for didn't make it to the specialist, more money. Such sorry service but I guess they're under the impression they're the only game in town. I'll miss Dr. Graves but not the rest of the staff.
Was this review helpful? Yes No

5.0 of 5
January 13th, 2017
Was this review helpful? Yes No

5.0 of 5
October 19th, 2016
Was this review helpful? Yes No

5.0 of 5
August 12th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No

5.0 of 5
July 20th, 2016
Was this review helpful? Yes No

4.0 of 5
July 15th, 2016
Was this review helpful? Yes No

5.0 of 5
June 17th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No

5.0 of 5
April 8th, 2016

4.0 of 5
August 1st, 2015
Was this review helpful? Yes No

5.0 of 5
April 9th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No

Nearby Doctors

Eric Graves, MD is similar to these 3 Doctors near Montgomery, AL.