Dr. Eric Kagel MD Patient Reviews

Overall Review

3.3
  • 24 patient ratings
  • 6 comments

Last 12 months:

4.5 (+ 1.2)

6 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    21%
  • Neutral
    8%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    29%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 25.6 minutes

Showing 1 - 6 reviews

1.0 of 5
October 8th, 2013
Wait time
35 minutes
Easy Appointment
Friendly Staff
The office staff is the most rude and crude people I have ever encountered. They do not listen on the phone and even curse as people on the phone. The Dr was kind but the staff made the experience so horrible I am seeking different options.
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1.0 of 5
February 26th, 2013
WHAT A NIGHTMARE
Wait time
56 minutes
TERRIBLE DOCTOR. HAD A 2:15 & DIDNT SEE THE HACK UNTIL 3:30 AT LEAST.. WENT IN FOR A TORN EXTENSOR TENDON ON MY FINGER AND THE DR WAS TOO INCOMPETENT TO GIVE ME A DIAGNOSIS (I TOLD HIM WHAT IT WAS!!) OR TREATMENT...HE COULDNT EVEN INTERPRET HIS OWN XRAYS!! SO HE SENDS ME TO VRI (VALLEY RADIOLOGY) IN THE RAIN FOR MORE FILMS AND I TAKE THEM BACK TO HIS OFFICE AND BECAUSE THE OFFICE "CLOSES" AT 430 ON A WEEKDAY THE DOCTOR NEVER FINISHED OUR APPOINTMENT AND I WAS TOLD TO LEAVE!!!! THEN IM CHARGED FOR THE EXTRA XRAYS!! I WAS NOT SATISFIED AND HAD TO GOTO A DIFFERENT DOCTOR FOR REAL TREATMENT. THEN THE PUKE HAS THE NERVE TO CHARGE MY INSURANCE FOR THIS NIGHTMARE!!!! UGGGGHHHH TERRIBLE!! DONT GO TO THIS HACK OR YOU'LL BE SORRY... I RATE THIS DOCTOR FAT ZERO!!!! (THE APPLICATION MADE ME PUT 1 STAR)
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5.0 of 5
August 29th, 2012
Director
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great guy, very good with my 12 year old daughter and her hurt hand.
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1.0 of 5
October 14th, 2011
for staff
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
the staff are not really helpful for the patients especially to the asian people. they should be understanding for those people who cannot really express themselves...they should act professionally especially when they handle phone querries by patients themselves. they should be amiable and approachable...that's my experience to this office.
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5.0 of 5
September 11th, 2011
Much better !
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great doc...showed me how my knee is unstable. Reviewed the MRI films which show my torn ACL. We agreed to fix this with surgery. I'm now 6 months out and the knee is awesome. Thank you Doctor Kagel for the super care you provided .
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1.0 of 5
August 8th, 2009
Beware
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Kagel was a surgeon who participated in my insurance plan; that's how I found him. What a mistake! He did diagnose the problem that required surgery, but left me with permanent numbness on the whole left side of the left knee. I later had sugery again and the doctor corrected the botched up job Dr Kagel did. This time I had "zero" numbness and that is how it should be. Orthopedic surgery is too important to screw up on. Find an expert who only works on your particular body part before considering surgery.
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