Dr. Eric Nalagan MD Patient Reviews

Overall Review

4.0
  • 14 patient ratings
  • 5 comments

Last 12 months:

2.0 (-2.0)

5 Patient Reviews

  • Highly Satisfied
    64%
  • Satisfied
    7%
  • Neutral
    0%
  • Dissatisfied
    21%
  • Highly Dissatisfied
    7%
  • Wait Time 15.1 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

2.0 of 5
January 13th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Nalagan seems unprepared for patient visits. I have been seeing him for 10 years, and over the summer of 2014 , he suddenly realized I have asthma.......which we've discussed on previous visits! Seems bored, and uninterested in what you have to say
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5.0 of 5
November 22nd, 2013
great doc
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Listens, pays attention, thorough, respectful.
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5.0 of 5
March 29th, 2013
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Awesome, funny doctor. :)
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2.0 of 5
July 14th, 2011
He's great, but some of his staff need an attitude adjustment
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He and his associate, Dr Chao are terrific as doctors. My only beef with this office is that we have had repeated issues with the office staff and one of the assistants there not being very cooperative and not listening well. Our pharmacy has called when there was a med issue and been told they could not talk to the doctor or have him return their call. Some of the staff look annoyed when things are being explained to them sometimes. We asked for a note and got something that had nothing to do with the person's current health concerns. (that was the staff making that mistake, not the doctors). There was one time we were told that we had to maintain immunization records because they could not be counted on to have them available, even though they are suppose to be in the chart. So here you have 2 terrific doctors, worthy to see and trust, but you have got some bad attitudes and less than professional service from their support staff. A couple of the support staff are lovely and then you have the other side there too...They need to listen more to those coming through their doors...they need to be more like the doctors they serve. Would not mention it except it's been a repeat issue. The doctors have got to do something about this...it's just not something we are use to running into.
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5.0 of 5
July 13th, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Nalagan is a wonderful caring person. He actually sits and listens to his patients. You never feel rushed in his office and the girls on his office staff are wonderful! It is always easy to get an appointment and wait time is very minimal. I have had a few same day appointments and still waited maybe 10-15 mins to see the doctor. I would recommend Dr. Nalagan to anyone!
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