Dr. Erica Frank MD Patient Reviews

  • Internal Medicine Needham, MA

Overall Rating

4.1
  • 25 patient ratings
  • 7 comments

Last 12 months:

4.3 (+ 0.2)

7 Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    16%
  • Neutral
    8%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    8%
  • Wait Time 9.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
January 10th, 2017
Rude and narcissistic
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Consistently reminded me how she was affiliated or teaching at some ivy league school, but her bedside manner was awful and I always felt like I was wasting her precious time. When I had bronchitis, I had to push to get more attention, and found out I actually had pneumonia. I recommend you find someone else.
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5.0 of 5
October 25th, 2016
Dr Erica Frank is the BEST Doctor!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been a patient of Dr. Frank for over 5 years. She is the extremely thorough, takes time to answer your questions, excellent referrals, makes follow up calls after hours, and every diagnosis is 100% correct ! I would follow her out of state to keep her as my primary physician!
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5.0 of 5
January 14th, 2016
Simply the best
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Erica embodies all that is good about the practice of medicine. She is caring, thorough and thoughtful. She sees the patient as a whole person. Shortly after appointments she follows up with me by either phone or e-mail. In an age when more and more internists are opting for concierge medicine, she remains true to the Hippocratic oath. I am very lucky to be her patient.
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2.0 of 5
August 18th, 2015
Not impressed
I had consulted with Dr. Frank because she claimed she was an expert in weight loss. At my consultation, I was asked to share personal things that occurred in my life. I trusted and assumed she was going to place me on a nutrition and exercise plan. Instead, after 45 minutes all she recommended was that I got on an anti-depressant. Well, I did and ended up gaining 30 pounds on that medication. So, thanks for nothing. No guidance, no "expert" advice. I felt terrible about trusting her with so many personal things only to have her give me such sub-par advice. No thanks.
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5.0 of 5
December 31st, 2014
Excellence
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
There is not a thing to dislike about Dr. Frank's outstanding ability as a doctor.
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5.0 of 5
October 30th, 2014
Best Doctor Ever
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Been my primary car for over 10 years and is so caring, thorough, professional, passionate and attentive.
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5.0 of 5
October 11th, 2011
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She is wonderful! I hope I never find myself having to look for another Dr.
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