Dr. Erica Song MD Patient Reviews

Overall Review

3.5
  • 21 patient ratings
  • 7 comments

Last 12 months:

4.5 (+ 1.0)

7 Patient Reviews

  • Highly Satisfied
    43%
  • Satisfied
    24%
  • Neutral
    0%
  • Dissatisfied
    5%
  • Highly Dissatisfied
    29%
  • Wait Time 23.6 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

5.0 of 5
July 13th, 2016
Exceptional Doctor & Person
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
When I 1st went to Dr. Song I was at the end of my rope. I had seen 3 other OB/GYN's and had no relief from the pain. Turns out I needed a partial hysterectomy. I had endometrosis, a 8cm fibroid in th middle of my uterus and polycystic ovaries. She not only walked my husband & my self thru the surgery she practically held my hand every step of the way. I have not seen another OB/GYN since. I totally love her, she's smart, caring & very attentive not only to me but my husband as well. Have recommended her to everyone.
Was this review helpful? Yes No

1.0 of 5
November 8th, 2013
Wait time
55 minutes
Not comforting or willing to listen to patients. Rushes appointments.
Was this review helpful? Yes No

5.0 of 5
August 28th, 2012
Patient for 7 years
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been going to Dr. Song and Dr. Jhee for about 7 years and I have been very satisfied with their practice. They both have always listened to my concerns and questions, and have taken immediate action when I complained about a pain or physical dysfunction. I like that they take the time to discuss my health, and I don't feel like I am being rushed out the door. However, it is very hard to reschedule appointments, and the office can be cold and dismissive when you call in for a request.
Was this review helpful? Yes No

1.0 of 5
October 31st, 2011
Poor staff unprofessional services AVOID
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
There are many other OBGYN in the area Please avoid this office. Doctor is very nice but it is such a hassle to make appointment, and never follow up, and they billed for incorrect(higher) amount several times. I had to call my insurance many times it was this office's mistake. Never calls for appointment confirmation, horrible!
Was this review helpful? Yes No

1.0 of 5
April 24th, 2011
Poor diagnostician
Wait time
15 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very insensitive and needs improvement in breast exams and knowledge of genetic testing for breast cancer gene. Over tests because she is a poor diagnostician. Immature and arrogant. Very poor bedside manner.
Was this review helpful? Yes No

5.0 of 5
February 3rd, 2011
Great Experience
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Dr. Song made me feel very comfortable. She took her time explaining the exam. She asked a lot of questions and made me feel like she genuinely cares about her patients. She never rushed me and answered all of my questions and made sure I understood her explanations. She's a very knowledgable doctor and a nice person! I'm very happy a friend recommended her.
Was this review helpful? Yes No

5.0 of 5
August 4th, 2010
Thorough, efficient, and kind
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Song is very thorough and while visits with her are often quick, it is not because she rushes through the appointment, but simply because she skilled and efficient with what she does. She ALWAYS answers and asks a lot of questions and is never condescending. She is the best gynecologist I could ask for. Her front desk staff is not the greatest, but she is worth it.
Was this review helpful? Yes No

Nearby Doctors

Dr. Erica Song, MD is similar to these 3 Doctors near Englewood, NJ.

Doctor

Dr. Sonia Kim

16 years experience

3.3 of 5

Doctor

Dr. Avanee Patel

10 years experience

4.3 of 5

Doctor

Dr. Faith Goldman

11 years experience

3.7 of 5