Dr. Erika Schettler-Huber MD Patient Reviews

  • Otolaryngology Lake Oswego, OR

Overall Rating

3.4
  • 5 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 1.6)

3 Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    40%
  • Wait Time 11.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
February 5th, 2017
An excellent physician with a great team
Wait time
5 minutes
I have been a patient of Dr. Schettler's for over ten years and she is outstanding. She explains the underlying medical issues and treatment options thoroughly and articulately. Her clinic team is responsive, courteous and their patient service ethic is commendable.
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1.0 of 5
June 17th, 2013
Never again
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Absolutely no follow-up by staff in setting appointments for outside tests, etc. Poor communication between doctor and staff. Below par communication with patient. Little or no response to telephone calls. No sense of urgency to patient's requests. A "couldn't care" less attitude by staff to patient's concerns or whether they were being taken care of. The staff and doctor have excuses a mile long when a matter is not resolved. Didn't get call or messages and left it at that.
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1.0 of 5
March 14th, 2011
unneeded surgery, terrible care, caused scarring and more problems!
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Really clueless about surgical procedure. Left packing in for weeks, causing a massive six-week infection that had to be treated by another doctor.
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