Dr. Erika Steffe MD Patient Reviews

  • Infectious Disease Sebastopol, CA

Overall Rating

3.9
  • 5 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 1.1)

5 Patient Reviews

  • Excellent
    60%
  • Great
    0%
  • Good
    20%
  • Poor
    0%
  • Bad
    20%
  • Friendly Staff
  • Promptness
  • Wait Time 5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 5 reviews

1.0 of 5
March 4th, 2014
Unjust charges
I've never before been asked to give my credit card information on a health history form, but was on Dr. Steffe's. I had called the office to inquire whether she gives tetanus shots without pertussis. The office person told me that if I came in and filled out a health history they could attempt to order the vaccine and would let me know the next day. The upshot was that the vaccine could not be obtained, but that I was welcome to make an appointment to receive the standard combined shot. I declined. To my surprise, my credit card was charged $55 for non service. I am challenging the charges with the Better Business Bureau and share this story so that others might question whether to provide credit card information on the health history in this office.
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5.0 of 5
December 17th, 2010
She would be an excellent family doctor
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Only wish she had more hours in the office otherwise the best!
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5.0 of 5
January 29th, 2017
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3.7 of 5
July 23rd, 2014
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5.0 of 5
March 14th, 2011
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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