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Dr. Erin Morneault Is this you?

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4 Ratings • 2 Comments

3.7
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  • 1
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
13.3 min
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Appropriate Followup

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Showing 4 of 4 Ratings

Great doctor, horrible phone staff

Posted on October 6th, 2011

I just met with Dr. Morneault for the first time, and she is wonderful. She spent almost and hour with us. Her nurse was super as well. I feel good about choosing her. That said however, the phone staff are horrible. I also do not like the practice's policy that they do not allow "meet and greet's" of the doctors. I even offered to pay out of pocket. When you are choosing a doctor for your child and you are pregnant, you want to make a good decision! I am going to stay with the doctor/nurse and try to deal with the staff. The Doctor did say that they are moving to Scarborough soon though and that there will be a lot of changes for the better!

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
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Great Dr./Horrible staff

Posted on April 13th, 2011

I am a current patient of Dr. Morneault, and while I will stay loyal because I LOVE her as a doctor, the nursing and office staff are terrible. They don't communicate, they must be understaffed as no one can keep track of issues or conditions that might require follow up. Morneault takes her time, is very knowledgeable and reassuring, and does not over prescibe medications

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 8th, 2014

One Star

Posted on September 19th, 2012

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

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