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Ernesto Zatarain-Rios MD Patient Reviews

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Overall Review

4.0
  • 12 patient ratings
  • 3 comments

Last 12 months:

3.0 (-1.0)

3 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    8%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    17%
  • Wait Time 27 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
July 30th, 2014
Best rheumatologist around
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is absolutely wonderful - spends tons of time with you, listens, answers questions, gives you ideas and tips. Sutter is lucky to have him. I would follow him wherever he goes. His nurse Karen also is terrific, sweet and always helpful.
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5.0 of 5
June 25th, 2009
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is the best I have had. He is excellent, friendly and always pleasant.
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4.0 of 5
July 11th, 2008
Don't Go: Good Doctor - Bad Office
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Dr. Zatarain is a good doctor but has NO office staff, so it is just unacceptable as far as getting an appt, getting help in gettings scripts done right, necessary approvals & referrals aren't given properly (or at all), office wait is typically 2 hrs, has no set office office hrs so it's impossible to get an appt -- on & on. It is such a mess dealing with lack of staff that it actually interferes in the way he treats patients. I had to change doctors because the problem was so severe and it's just not worth it!
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