Overall Review

4.6
  • 24 patient ratings
  • 7 comments

Last 12 months:

5.0 (+ 0.4)

7 Patient Reviews

  • Highly Satisfied
    79%
  • Satisfied
    8%
  • Neutral
    8%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    0%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 16.7 minutes

Showing 1 - 7 reviews

5.0 of 5
October 13th, 2015
My doctor..my friend.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I began seeing Dr Love about six years ago. Almost instantly I knew I found "MY NEW DOCTOR". Besides being very knowledgable, she was never condisending, spent the time & always listened to me, helped me the best she knew how but most of all she was one of the kindest people Ibe ever known. It may sound funny but I looked forward to going to the doctor because I got to see her, get treated & always leave with a smile. I've never found that with any other doctor patient relationship. She was & still is one of a kind..we need more caring doctors like her!! I never saw this day coming that the practice would close. This truely breaks my heart..I not only had the best doctor..I feel like I've lost a friend.
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5.0 of 5
September 21st, 2015
my savior
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The short time I was a patient of dr.love's ,I absolutely love her.she is kind,considerate and the most caring doctor I have ever been to.she took the time to talk to me as a person,and to understand what my needs were.helping me to achieve a quality of life again,i miss her since I have moved to Tennessee.all in all she is a wonderful fantastic human being,love keli
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4.0 of 5
July 28th, 2015
Dr. Is great.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Unfortunately the first thing you encounter at the practice is the very rude and lazy receptionist. She talked to me like I was 5 years old and wouldn't even turn the chair around to look at me while speaking to me. Fortunately I got in to see the Doctor and she was amazing. Very thorough and practical. The best rheumatologist have had the pleasure of meeting yet. I wish she would hire a competent receptionist though.
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3.0 of 5
July 20th, 2015
Nice doctor. VERY rude receptionist!
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Love is so nice and takes the time to listen to me talk. But I can't get over how terribly rude the receptionist is! Absolutely NO manners and chooses to speak to the patients with a very bitter attitude. With my experience and witnessing others being treated the way she does, I'm surprised she even has her job still! I have heard other patients talking outside of the waiting room on more than one occasion saying the same thing. She's MEAN and doesn't listen to what I have to say without shrugging it off, ignoring me, or just replying with short rude answers. Both her phone and in-person treatment are horrible! Very VERY unprofessional!
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3.0 of 5
July 1st, 2015
Inability to contact--Useless receptionist
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
Hard to feel positive--waited a full week for labs, receptionist told me, "I haven't checked the mail yet. I called the lab, they had sent the results to Dr. Love's office 3 days prior! The lab said they would resend them by computer. I called the office, the receptionist said, "I haven't checked the mail yet...if they come in, you'll hear by the end of business hours. After 6 PM I got a voicemail from Dr. Love, stating that I needed follow up blood work, but since the labs were a week old, she couldn't call the lab and have them added on--I have to be redrawn. She said she'd send me the paperwork on Friday. Still waiting on Wednesday. I'm leaving for vacation, and looking for another doctor.
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5.0 of 5
September 18th, 2013
Receptionist
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Love is great!! But that receptionist is so rude!!!!!! Every time i call she's extremely rude...every time i go in there she's rude...A good Dr needs a good receptionist, not a rude.inconsiderate person with no manners!!!!!! I dont know if i want to send friends there because of this reason :-\
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5.0 of 5
September 11th, 2013
WONDERFUL DOCTOR!!!!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I WOULD RECOMMEND DR LOVE TO ANYONE, SHE IS ONE OF MY FAVORITE DOCTOR'S. VERY,VERY COMPASSIONATE. SHE MAKES YOU FEEL SO COMFORTABLE , A GREAT LISTENER, I COULD NOT SAY ENOUGH GOOD THINGS ABOUT HER. I AM SO BLESSED TO HAVE HER AS MY RHEMATOLOGIST.
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